Ohio Department of Health-DOH57822 - Women, Infant, and Children Services (WIC) Texting Services

The Ohio Department of Health's Women, Infant, and Children Services (WIC) is seeking proposals for a mass texting service designed to facilitate geo-targeted communication with individuals and groups across Ohio. The system must support multiple communication channels, including phone calls, text messages, and emails, and should be capable of reaching both landline and mobile phone users through mass notifications. A key requirement is the inclusion of multi-language options and translation features to ensure messages are accessible and understandable to diverse communities, thereby promoting equitable access to health and social services. The awarded vendor will be responsible for delivering a reliable, clear, and culturally inclusive messaging platform that enhances community engagement and ensures effective dissemination of critical information. The solicitation, titled Ohio Department of Health-DOH57822, was posted on April 30, 2025, with a response deadline of May 16, 2025. The project is estimated to be valued between $500,000 and $2,000,000 and is managed by the Ohio Office of Management Information Systems within the Department of Health. The contract aims to support Ohio’s public health outreach efforts by providing a scalable and accessible mass communication system tailored to the needs of diverse populations, ensuring timely and effective health messaging across the state.