On-Demand Field Service for Medical Imaging Systems

This contract involves providing emergency call-out support specifically for failures of Hologic Genesis processors used in medical imaging systems. Services include hardware replacement, software recovery, and system reboot or reset to ensure the continuous operation and minimal downtime of these critical medical devices. The arrangement is a subcontract under the NAICS code 811212, which pertains to computer and office machine repair and maintenance. The contract is managed by the Department of Veterans Affairs through the 252-NETWORK Contract Office 12. It was posted on June 16, 2026, with responses due by noon on June 22, 2026. Though specific location details are not provided, the service is intended to address urgent field service needs, demonstrating a focus on timely technical support to maintain the functionality of vital medical imaging equipment within the VA healthcare system.