On-Site Hardware Maintenance & Replacement Support
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AI Contract Overview
This contract focuses on providing on-demand hardware maintenance, diagnostics, and replacement services for Cohesity hyperconverged infrastructure (HCI) appliances located at Department of Veterans Affairs datacenters. The service requires a rapid response, with technicians expected to arrive onsite within four hours to address failed components, ensuring minimal downtime and maintaining critical operations. The work is designated as a subcontract and specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC), reflecting the agency’s commitment to supporting veteran entrepreneurs. The procurement falls under NAICS code 811212, which pertains to computer and office machine repair and maintenance services. The contract is managed by the Technology Acquisition Center Nj (36C10B) within the Department of Veterans Affairs. While specific location details for the performance sites are not provided, the emphasis on onsite support highlights the importance of quick, localized response to maintain the functionality of the VA’s data infrastructure. This arrangement underscores a strategic partnership aimed at leveraging specialized service providers to enhance the reliability of critical IT systems serving veterans.
General Info
Place of Performance
NJSet-Aside
Documents
This scope was carved out of 36C10B25Q0546.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
7K20--HCI Backup Solution Refresh (Cohesity) (VA-25-00097266)
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