On-Site IT Coordination and User Support

The contract seeks a subcontractor to provide on-site IT coordination and user support for OLIMS users at NASA’s Johnson Space Center in Houston, Texas, with a focus on delivering hands-on technical assistance, training, issue triage, system monitoring, and coordination during system maintenance activities. The role requires direct presence at the facility to ensure seamless communication between end users and IT teams, maintain system reliability, and facilitate user adoption through effective training and problem resolution. All work must be performed physically at the designated location, with the subcontractor expected to respond promptly to system incidents and collaborate closely with NASA personnel to uphold operational continuity. This is a subcontract opportunity under NAICS code 541512, with a response deadline of June 23, 2026, at 6:00 PM Eastern Time, and was posted on June 17, 2026. The awarding agency is the NASA Shared Services Center on behalf of the National Aeronautics and Space Administration, with performance entirely localized to the 77058 zip code area in Houston. There is no set-aside designation specified, and no point of contact details are provided in the solicitation data. Interested parties must submit proposals prior to the deadline to be considered for engagement in supporting critical IT infrastructure for NASA’s operational systems.