On-Site Maintenance and Support Services

The contract involves providing 9x5 next business day on-site parts replacement and technical support services at Argonne National Laboratory in Lemont, Illinois. The scope requires the vendor to deliver timely hardware replacements and qualified technical assistance during standard business hours, Monday through Friday, with resolution occurring on the next business day following a reported issue. This service is critical to maintaining operational continuity for laboratory equipment and infrastructure supported by the Department of Energy through its contractor, Argonne National Laboratory. The work must be performed directly at the facility, ensuring rapid response without reliance on remote support or mail-in repairs. The solicitation was posted on May 6, 2026, with a response deadline of June 5, 2026, at 9:30 PM Eastern Time, indicating a strict timeline for proposal submission. It is categorized as a subcontract under NAICS code 811212, which corresponds to computer and office machine repair and maintenance services. While no set-aside type or specific point of contact is listed, the performance location is fixed at Argonne National Laboratory, and the contracting entity is clearly identified as the Department of Energy’s contractor. The vendor must be prepared to meet strict SLA requirements for on-site availability, parts logistics, and technical expertise aligned with the laboratory’s specialized equipment needs.