This Government Contract opportunity from Montana was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Help Desk Augmentation

Closed

State & Local

Submission Closed07/02/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a vendor to provide ongoing Tier 1–2 technical support for the PeopleGrove platform, serving students, faculty, and staff across the Montana agency. Support services include resolving user issues, offering step-by-step guidance, and escalating complex problems to higher-tier teams when necessary. The work requires responsive and knowledgeable personnel familiar with the platform’s functionality and common user challenges, ensuring minimal disruption to daily operations and high levels of user satisfaction. This subcontract is open for responses until July 2, 2026, with the solicitation posted on June 17, 2026, under NAICS code 541519 for other computer-related services. The contract is managed by the State of Montana, and all proposals must be submitted through the provided online portal. There is no set-aside designation, and performance will be carried out remotely or as needed to support the university community without a specified physical work location.

General Info

Vendor to provide remote Tier 1–2 technical support for PeopleGrove platform across Montana agency until July 2, 2026.

Agency

MontanaView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of UOM-ISS-2026-3345.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Intent to Sole Source PeopleGrove CORE ELMS

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 17

subcontract

Response DeadlineJul 2

Deadline has passed

Submission Closed

07/02/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyMontana

ContactsNo contacts available

OfficeN/A

Organization / Agency

Montana

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1–2 technical support for students, faculty, and staff using the PeopleGrove platform, including troubleshooting, user guidance, and issue escalation.