This Government Contract opportunity from Department Of Veterans Affairs was posted on July 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Help Desk (Tier 2/3)

Closed

Federal

Submission Closed07/16/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks qualified vendors to provide ongoing Tier 2 and Tier 3 technical support services remotely and on-demand on-site for critical software systems, including resolution of complex software issues, balance calibration, network connectivity troubleshooting, and ensuring sustained system uptime. Support must adhere to strict service level agreements to guarantee timely responses and resolution of incidents impacting operational functionality. The work is classified under NAICS code 541519, indicating it falls under other computer-related services, and is structured as a subcontract opportunity issued by the Department of Veterans Affairs through the Network Contract Office 23. The solicitation was posted on July 8, 2026, with a firm response deadline of July 16, 2026, at 5:00 PM, requiring proposers to meet all technical and compliance requirements outlined in the full solicitation document. Performance location details are not specified, suggesting support may be delivered nationally or as needed across VA facilities.