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Ongoing Technical Support and Maintenance

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing Tier 1 and Tier 2 technical support services for users of Vocera badges within VISN 23 facilities. The scope includes troubleshooting issues, performing software updates, managing device replacements, and operating help desk functions to ensure smooth and continuous use of Vocera communication devices in healthcare settings. The contract supports ongoing technical maintenance to optimize device performance and user experience. The opportunity is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, reflecting the Department of Veterans Affairs' commitment to supporting veteran entrepreneurs. The contract falls under NAICS code 541519 and is managed by the Network Contract Office 23. Responses to this subcontract solicitation are due by June 22, 2026, with the solicitation posted on June 10, 2026. This arrangement aims to enhance communication support infrastructure across the assigned veterans' healthcare network.

General Info

Provide Tier 1 and Tier 2 technical support for Vocera badges in VISN 23, SDVOSB set-aside.

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MN

Set-Aside

SDVOSBC

Documents

(0)

No documents available

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Network Contract Office 23 (36C263)
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for Vocera badge users, including troubleshooting, software updates, device replacement, and help desk operations across VISN 23 facilities.

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