This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Maintenance (Tier 2 Help Desk)

Closed

Federal

Submission Closed05/21/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a subcontractor to provide ongoing Tier 2 technical support for the RALS Web3 system, focusing on continuous maintenance and troubleshooting of medical device data transmission issues. The scope includes remote monitoring, software updates, and prompt resolution of technical faults to ensure uninterrupted operation and reliable data flow between medical devices and the Web3 platform. This support is critical for maintaining system integrity and compliance in a healthcare environment where system downtime could impact patient care. The contract is issued under the Department of Veterans Affairs through the 257-NETWORK Contract Office 17 and is classified under NAICS code 541519 for other computer-related services. It is categorized as a subcontract with no set-aside designation, and responses are due by May 21, 2026, with a posted date of May 11, 2026. Performance location details are unspecified, but the nature of the work implies remote support capabilities with potential on-site intervention as needed. The contract emphasizes sustained operational reliability and technical expertise in a regulated medical technology environment.

General Info

Provide Tier 2 support, updates, and troubleshooting for RALS Web3 medical device system.

Agency

Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C25726Q0390.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7A20--NEW - RALS Abbott

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 11

subcontract

Response DeadlineMay 21

Deadline has passed

Submission Closed

05/21/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous technical support for RALS Web3, including troubleshooting, software updates, remote monitoring, and resolution of data transmission issues with medical devices.