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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Technical Support & Maintenance (Tier 2 Help Desk)

Closed
Federal

Contract Overview

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The contract entails providing continuous Tier 2 technical support and maintenance services for RALS Web3. Responsibilities include troubleshooting software issues, performing regular software updates, conducting remote monitoring, and resolving data transmission problems specifically involving medical devices. This ongoing subcontract aims to ensure the reliable operation of the system, which supports critical healthcare technology managed by the Department of Veterans Affairs. Posted on May 11, 2026, the solicitation invites responses until May 21, 2026. It falls under the NAICS code 541519, indicating specialized computer-related services. While logistical details such as the place of performance and point of contact are not specified, the contract is managed by the NETWORK Contract Office 17 (36C257) within the Department of Veterans Affairs, highlighting its connection to federal healthcare support operations.

General Info

Provide Tier 2 support, updates, and troubleshooting for RALS Web3 medical device system.

Agency

Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous technical support for RALS Web3, including troubleshooting, software updates, remote monitoring, and resolution of data transmission issues with medical devices.