Ongoing Technical Support & Preventive Maintenance

The contract entails providing comprehensive long-term technical support for the Orbitrap system, encompassing remote diagnostics, scheduled preventive maintenance, and timely firmware updates to ensure optimal system performance. Rapid-response troubleshooting is required to minimize downtime and maintain operational continuity for critical research activities. The work is to be performed in support of the National Institutes of Health, under the Department of Health and Human Services, with the primary place of performance located in Bethesda, Maryland at the 20892 zip code. As a subcontract, this agreement is part of a broader procurement effort and is governed by the NAICS code 811212, which classifies it under scientific and technical instruments repair and maintenance. Interested parties must submit their responses by the deadline of July 31, 2026, at 7:00 PM Eastern Time.