This Solicitation opportunity from Pennsylvania was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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OPEN TEXT SUPPORT SERVICES

Closed

35873State & Local

Submission Closed05/21/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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1 day ago

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in 26 days

AI Contract Overview

Philadelphia Gas Works (PGW) issued a Request for Proposals (RFP) numbered 35873 for OpenText Support Services, seeking an advanced OpenText engineer to provide professional support for a suite of OpenText products including eDirectory, IDM, OES, iPrint, Filr, Privileged Account Manager, Secure Login, NetIQ Access Manager, and Zenworks, as well as Microsoft on-prem and Azure environments. The solicitation, issued on April 28, 2026, with a mandatory telephone conference on May 14, 2026, and a proposal submission deadline of May 21, 2026, requires all submissions to be made electronically through pgw.procureware.com, with direct communication with PGW personnel strictly prohibited. Proposals must be structured as a single, bound, searchable PDF file divided into six indexed tabs covering transmittal, scope of work, pricing, proposer information, qualifications, and mandatory disclosures, particularly Attachment D regarding political contributions and subcontractor usage, and Attachment I on workforce demographics. The contract is structured with a four-year base term and a one-year option exercisable at PGW’s discretion, with work to commence immediately after selection and negotiation. Proposers must demonstrate superior experience and certification in NetIQ and Microsoft technologies, with key personnel required to achieve operational productivity within four weeks of project start. Strict compliance with Philadelphia Code provisions is mandated, including disclosure of any political contributions to city officials, adherence to the MacBride Principles for entities with connections to Northern Ireland, and flow-down of these restrictions to all subcontractors. Additionally, proposers must provide detailed information on AI usage, data handling practices, and compliance with data protection regulations. Insurance requirements include general liability, workers' compensation, and fidelity coverage naming PGW, PFMC, and the City of Philadelphia as additional insureds, along with indemnification obligations covering all losses from contract performance. Evaluation for award is based on a best-value trade-off approach weighing non-cost factors such as experience, solution quality, efficiency, and reputation against cost, with no formal numerical weighting provided. Invoicing must be submitted electronically to designated email addresses in searchable PDF format with PO and invoice numbers, and no physical remittance instructions are specified. The contract does not reference standard FAR clauses or federal acquisition formats, relying instead on custom RFP provisions, and does not require a UEI, CAGE code, or socioeconomic status certification, although subcontractor utilization data from MBE/W

General Info

PGW seeks OpenText and Microsoft expert for four-year contract with one-year option, strict compliance, and electronic submissions only.

Agency

Pennsylvania → Philadelphia Gas Works

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

PA, USA

Set-Aside

NONE

Documents

RFP 35873 - OpenText Support Services

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 28

Solicitation

Response DeadlineMay 21

Deadline has passed

Submission Closed

05/21/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyPennsylvania → Philadelphia Gas Works

Contacts1 person available

OfficePA, USA

Organization / AgencyPennsylvania → Philadelphia Gas Works

Office AddressPA, USA

Contacts

contact@example.gov

Full Description

Return to Bid List Procurement Opportunity NUMBER 35873 TITLE OPEN TEXT SUPPORT SERVICES PROCESS One Step Unsealing BASE CURRENCY USD STATUS Cancelled DESCRIPTION BID DOCUMENTS CALENDAR
You must log in to register for Bid Events and to view Bid Question and Response information.
NUMBER 35873 TITLE OPEN TEXT SUPPORT SERVICES AVAILABLE DATE 4/28/2026 2:00 PM CLARIFICATION DEADLINE 5/8/2026 2:00 PM DUE DATE 5/21/2026 2:00 PM CONTACT INFORMATION
contact@example.gov;
contact@example.gov
BID TYPE RFP BILL TO contact@example.gov, 800 W. Montgomery Ave - Attn: Accounting, Philadelphia , Philadelphia PA 19122 US SHIP TO North Operations Center, 5000 Summerdale Avenue, Philadelphia, PA 19124 US DESCRIPTION
Notice is hereby given that Philadelphia Gas Works (“PGW”) will receive sealed proposals on or before May 21, 2026, 2:00 p.m. Eastern Time, via pgw.procureware.com, for OpenText support professional services from an advanced OpenText engineer.
This document outlines PGW’s objectives, describes the general characteristics of the services to be provided, and (without being exhaustive) outlines the principal obligations of PGW and the selected Proposer.
Questions concerning this Request for Proposals shall be directed in writing to PGW via pgw.procureware.com. Proposers may not contact PGW personnel regarding this RFP other than through pgw.procureware.com.

1.1      Schedule of Events

The projected schedule of events for this Request for Proposals is as follows:

Issue Date of the RFP.................................................................. April 28, 2026

Questions and requests for clarification or information must be received, via pgw.procureware.com, by 2:00 p.m.......... May 8, 2026

Mandatory Telephone Conference, 11:00 a.m. ........................... May 14, 2026

Procureware registration deadline................................................ Not later than 3 business
                                                                                                        days before Proposal            Submission Due Date

Proposal Submission Due Date - Proposal must be received, via pgw.procureware.com
as required by Section 3.1.2,
by 2:00 p.m................................................................................... May 21, 2026

Contract Start Date....................................................................... As soon as possible after
                                                                                                        proposer selection and
                                                                                                        contract negotiation

The Mandatory Telephone Conference is scheduled for on May 14, 2026, to answer questions and requests for clarification. Proposers shall dial as follows:
Call In Number: +1 (555) 000-0000, Conference ID: 335 351 832#
These dates are estimates only and PGW reserves the right to alter this schedule as it deems necessary or appropriate.
ANY QUESTIONS REGARDING THIS OPPORTUNITY MUST BE SUBMITTED NO LATER THAN