Outbound Mail Operation

The Federal Emergency Management Agency, under the Department of Homeland Security, is forecasting a requirement for an Outbound Mail Operation to support the Individuals and Households Program. The selected contractor will be responsible for the printing, preparation, and distribution of disaster applicant correspondence, with a specific emphasis on the ability to manage large volumes and sudden surges in mail. Key operational duties include supplying necessary materials, coordinating with mail carriers, tracking accountable mail, and maintaining detailed logs and reports to ensure accuracy and security. This opportunity is designated as a small business set-aside under NAICS code 561499, with the place of performance located in Washington, District of Columbia. The contractor is expected to maintain high standards of efficiency and provide rapid reporting regarding any operational issues or security breaches. Points of contact for this requirement include Carnelia Jackson and Johnny Fonseca, with additional small business coordination provided by Amy Connolly.