PII Breach Response and Victim Support Services

This contract involves providing continuous, around-the-clock incident response and victim remediation services specifically targeting breaches of personally identifiable information (PII). Key responsibilities include offering credit monitoring for affected individuals over an 18-month period and operating a multilingual call center to support those impacted by the breaches. The services are to be delivered as a subcontract under the NAICS code 541612, which relates to administrative and management consulting services. Issued by the Department of Justice through its Fci El Reno office, the contract aims to ensure swift and comprehensive support in the event of PII breaches. The place of performance is associated with the 73036 zip code area, and the solicitation was posted on June 2, 2026, with submissions due by June 16, 2026. This arrangement underscores the agency’s commitment to protecting sensitive information and assisting victims through expert incident management and accessible, multilingual assistance.