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Platform Training and User Support

Active

State & Local

Response Deadline09/22/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the City of Louisville focuses on providing comprehensive staff training and ongoing technical support for the Govstream.ai platform. The scope of work includes the development and delivery of training materials for Knowledge Base and Research/Application Assistants to ensure prime contractors on Louisville Metro Government projects are fully equipped to use the software. The contractor is responsible for maintaining an operational software environment with specific service level agreements for maintenance, featuring response times that range from immediate action to ten business days depending on the severity of the issue. This engagement is categorized under NAICS code 611420 and aims to deliver a fully trained workforce and a stable, supported technical platform.

General Info

Subcontract for Govstream.ai staff training and technical support for the City of Louisville.

Agency

Kentucky → City Of LouisvilleView Agency

NAICS

611420 - Computer TrainingView NAICS

Place of Performance

KY, USA

Set-Aside

NONE

Documents

This scope was carved out of IFB270044.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Govstream.AI Enterprise License

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedSep 10

subcontract

Response DeadlineSep 22

Submission deadline

Response Deadline

09/22/2026, 07:00:00 PM UTCin about 18 hours

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Organization & Contact Information

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AgencyKentucky → City Of Louisville

ContactsNo contacts available

OfficeN/A

Organization / Agency

Kentucky → City Of Louisville

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs staff training and ongoing technical support for the Govstream.ai platform for prime contractors on Louisville Metro Government projects. Develops and delivers training for Research/Application Assistants and Knowledge Base. Provides maintenance based on severity-level response times ranging from immediate to 10 business days. Delivers trained staff and a maintained, operational software environment.

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