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Post-Implementation Support and Maintenance

Active

International

Response Deadline10/23/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Post-Implementation Support and Maintenance involves providing comprehensive technical support and maintenance for prime contractors working on OECM cashless solution projects. The scope of work includes Tier 1-3 technical support, software updates, security patching, and performance monitoring utilizing remote tools and ticketing systems. The selected provider must ensure strict SLA compliance and deliver detailed monthly reports regarding system uptime and support activities. The opportunity is categorized under NAICS code 541513 and is issued by OECM. Interested parties must submit their responses by the deadline of October 23, 2026. This engagement focuses on maintaining the operational integrity and security of the cashless solution through proactive monitoring and responsive technical assistance.

General Info

OECM subcontract for cashless solution technical support and maintenance, deadline October 23, 2026.

Agency

OecmView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

ON, CAN

Set-Aside

NONE

Documents

This scope was carved out of rfx_20368.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

PRE-NOTICE FOR AN OECM CASHLESS TRANSACTION MANAGEMENT SOLUTION AND RELATED SERVICES REQUEST FOR PROPOSALS #2026-502

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Timeline

PostedAug 4

subcontract

Response DeadlineOct 23

Submission deadline

Response Deadline

10/23/2026, 06:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyOecm

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oecm

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and maintenance for prime contractors on OECM cashless solution projects. Performs Tier 1-3 technical support, software updates, security patching, and performance monitoring using ticketing systems and remote monitoring tools. Requires SLA compliance. Delivers monthly uptime and support reports.

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PRE-NOTICE FOR AN OECM CASHLESS TRANSACTION MANAGEMENT SOLUTION AND RELATED SERVICES REQUEST FOR PROPOSALS #2026-502

Solicitation # rfx_20368

OECM has issued a pre-notice for Request for Proposals #2026-502 to secure a Cashless Transaction Management Solution and related services. This presolicitation, identified by RFx code rfx_20368, is intended to inform potential suppliers of the upcoming requirement and the process for expressing interest. The project will be performed in Ontario, and the contracting office is located in North York. Interested parties must submit their responses online by the deadline of October 23, 2026. The submission process requires a qualification envelope, although technical and commercial envelopes are not specified at this stage. Bidding group responses are not permitted, and the awarding strategy is designated as no ranking. The procurement is categorized under NAICS code 522320, and Balaji Dhakshina Murthy serves as the primary buyer contact.

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