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Post-Installation Technical Support & Help Desk

Active

Federal

Response Deadline07/22/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract is for Tier 1–2 technical support services to be provided over a 12-month period following system installation, encompassing user access management, password resets, remote diagnostics, and general troubleshooting. This support is intended to ensure smooth operation and user productivity after deployment. The solicitation is designated as a subcontract under the Indian Small Business Economic Enterprise (ISBEE) Set-Aside, specifically reserved for Indian-owned small businesses and applicable to the Department of the Interior and Indian Health Services. The NAICS code 541519 indicates the work falls under Other Computer Related Services, and the performance location is centered in Albuquerque with a zip code of 87110. The offering agency is the Albuquerque Area Indian Health Service under the Department of Health and Human Services, with the response deadline set for July 22, 2026, and the solicitation posted on June 30, 2026.

General Info

Tier 1–2 technical support for 12 months, ISBEE set-aside, Albuquerque location, deadline July 22, 2026.

Agency

Department Of Health And Human Services → Albuquerque Area Indian Health SvcView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Albuquerque, NM, 87110, USA

Set-Aside

ISBEE

Documents

(0)

No documents available

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Timeline

PostedJun 30

subcontract

Response DeadlineJul 22

Submission deadline

Response Deadline

07/22/2026, 11:00:00 PM UTCin 18 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Albuquerque Area Indian Health Svc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Albuquerque Area Indian Health Svc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support including troubleshooting, user access management, password resets, and remote diagnostics for 12 months post-installation.

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