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Post-Launch Support and Maintenance

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Post-Launch Support and Maintenance subcontract provides ongoing technical support and maintenance for prime contractors working on City of Pittsburgh Department of Public Works projects. The scope of work includes delivering bug fixes, routine updates, and emergency responses to critical issues, with a required service level agreement of two business days for critical bugs. The contractor serves as the primary point of contact for technical inquiries and is responsible for utilizing ticketing and monitoring tools to track and deliver maintenance logs and resolved tickets. This opportunity is categorized under NAICS code 541519 and was posted on August 25, 2026, with a response deadline of October 6, 2026. The contract is managed through the Pennsylvania agency for Public Works and is accessible via the OpenGov procurement portal.

General Info

Technical support and maintenance for Pittsburgh Public Works projects, deadline October 6, 2026.

Agency

Pennsylvania → Public WorksView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

PA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-RFP-168.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Recycling Engagement and Analytics Application

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Timeline

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Organization & Contact Information

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AgencyPennsylvania → Public Works
ContactsNo contacts available
OfficeN/A
Organization / Agency
Pennsylvania → Public Works
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing technical support and maintenance for prime contractors on City of Pittsburgh Department of Public Works projects. Provides bug fixes, routine updates, and emergency responses to critical bugs within a 2-business-day SLA using ticketing and monitoring tools. Acts as the primary point of contact for technical inquiries. Delivers maintenance logs and resolved technical tickets.

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