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Professional Support and Help Desk Services

Active

Federal

Response Deadline07/02/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract entails providing one year of professional support and help desk services for Clearview AI software, focusing on troubleshooting, user assistance, system updates, and performance monitoring. The support will be delivered with availability aligned to Colombian business hours to ensure timely responsiveness. The contract falls under the NAICS code 541512, which covers computer systems design services. The contract is issued by the Department of State through the American Embassy in Bogota, Colombia, with the work performed in Bogota. The solicitation was posted on June 2, 2026, with a response deadline of July 2, 2026. This subcontract aims to maintain optimal software functionality and assist end users effectively throughout the contract duration.

General Info

One-year Clearview AI support and help desk services in Bogota during Colombian business hours.

Agency

Department Of State → American Embassy Bogota - Nas

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

BOGOTA, CO-DC, COL

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 2

subcontract

Response DeadlineJul 2

Submission deadline

Response Deadline

07/02/2026, 09:00:00 PM UTCin 16 days

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Organization & Contact Information

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AgencyDepartment Of State → American Embassy Bogota - Nas

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → American Embassy Bogota - Nas

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide one year of professional support for Clearview AI software, including troubleshooting, user assistance, system updates, and performance monitoring with responsive availability during Colombian business hours.

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