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This Pre-Solicitation opportunity from Department Of Homeland Security was posted on February 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Program Management, Administrative, Clerical, and Technical Services (PACTS) III

Closed
70SBUR23R00000016Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561110
New
SLED
Child & Eldercare Committee Oversight
Solicitation # 77250
The State of Vermont Department of Human Resources is seeking one or more contractors to provide comprehensive administrative and facilitative support for the Child and Eldercare Committee. The scope of work includes managing committee meeting preparations such as announcements and minutes, overseeing the entire lifecycle of child and eldercare reimbursement applications from distribution to the drafting of approval or denial letters, acting as a liaison with Child Care Resource and Referral contractors, and promoting the benefit through communications and benefit fairs. The solicitation, posted on October 26, 2026, requires electronic submissions by November 13, 2026, in a single searchable PDF. Evaluation will be based on the best interest of the state, considering the bidder's methodology, experience, cost, and timeline, with preference given to resident bidders. Contractors must adhere to strict security standards consistent with NIST SP 800-53 and FIPS 200, and they must securely dispose of state data within thirty days of a request or contract termination. Financial and compliance requirements include net 30 payment terms and mandatory registration with the Vermont Secretary of State. Bidders must provide a price schedule based on hourly labor rates and may be required to submit a Best and Final Offer or participate in presentations. Depending on the bid amount, contractors may need to provide certifications regarding lobbying, climate change considerations, and worker classification compliance, as well as detailed subcontractor reporting including workers compensation insurance providers.
Department of Economic Development

POSTED

3 days ago

DEADLINE

in 16 days

General Info

NAICS

561110 - Office Administrative Services

Place of Performance

South Burlington, VT, 05403, USA

Set-Aside

SBA

Documents

71

70SBUR23R00000016 - PACTS III Draft RFP

PDF, High priority: read this first140 pages · rfp
High

70SBUR24R00000001 - PACTS III FC1 RFP

PDF, High priority: read this first145 pages · rfp
High

Attachment 10: Proposal Compliance Checklist

PDF, High priority: read this first11 pages · specifications
High

Attachment 11: Functional Categories Corresponding NAICS PSC

XLSX, High priority: read this first3 pages · specifications
High

Attachment 11: Proposal Organization Guide

PDF, High priority: read this first2 pages · supporting-documentation
High

Attachment 11: Self-Scoring Sheet Instructions

PDF, High priority: read this firstpast-performance
High

Attachment 12 - Proposal Compliance Checklist

PDF, High priority: read this firstsupporting-documents
High

Attachment 12 - Qualifying Project Examples (PACTS III)

PDF, High priority: read this firstspecifications
High

Attachment 13: Self-Scoring Sheet Instructions

PDF, High priority: read this firstsupporting-documents
High

Attachment 14: Project Verification Form (PVF) - PACTS III

PDF, High priority: read this first6 pages · past-performance
High

Attachment 14: Qualifying Project Examples

PDF, High priority: read this firstsupporting-documents
High

Attachment 14: Qualifying Project Examples

PDF, High priority: read this firstpast-performance
High

Attachment 16: Project Verification Form

PDF, High priority: read this firstpast-performance
High

Attachment 16 - Project Verification Form (PACTS III)

DOCX, High priority: read this first4 pages · past-performance
High

Attachment 18: Computing Obligated Project Dollars

PDF, High priority: read this firstspecifications
High

Attachment 19: Individual Project Cover Sheet

XLSX, High priority: read this first1 page · past-performance
High

Attachment 19: Obligated Period of Performance (POP) Examples

PDF, High priority: read this firstsupporting-documents
High

Attachment 20 - Computing Obligated Project Dollars

PDF, High priority: read this firstsupporting-documents
High

Attachment 21: Project Period of Performance Determinations

PDF, High priority: read this firstpast-performance
High

Attachment 2: Functional Category NAICS/PSC Relationships

PDF, High priority: read this first2 pages · specifications
High

Attachment 2: Functional Category NAICS/PSC Relationships (Draft RFP)

PDF, High priority: read this first1 page · specifications
High

Attachment 3: Contractor Labor Category Pricing Template

XLSX, High priority: read this first1 page · specifications
High

Attachment 5 - BLS Standard Occupational Classifications

PDF, High priority: read this firstspecifications
High

Attachment 5 - Labor Categories and Qualifications

PDF, High priority: read this firstspecifications
High

Attachment 8: DHS Labor Category Pricing (PACTS III)

XLSX, High priority: read this first12 pages · specifications
High

Attachment 8: FC1 Self-Scoring Sheet (NAICS 541611)

XLSX, High priority: read this first65 pages · specifications
High

Attachment 9: Proposal Organization and Naming Conventions

PDF, High priority: read this firstsubmission-instructions
High

BLS Standard Occupational Classifications Attachment 4

PDF, High priority: read this firstspecifications
High

DHS Labor Category Pricing - Attachment 3

PDF, High priority: read this first2 pages · specifications
High

DHS PACTS III Statement of Work

PDF, High priority: read this firstsow
High

FC3 Self-Scoring Sheet (NAICS 541330)

XLSX, High priority: read this first63 pages · past-performance
High

FC3 Self-Scoring Sheet (NAICS 541330)

XLSX, High priority: read this first63 pages · specifications
High

FPDS-NG Sample 3rd Draft RFP

PDF, High priority: read this first3 pages · rfp
High

PACTS III Contractor Labor Category Pricing Template

XLSX, High priority: read this first2 pages · specifications
High

PACTS III Contractor Labor Pricing Template

XLSX, High priority: read this first2 pages · specifications
High

PACTS III Draft RFP (70SBUR23R00000016)

PDF, High priority: read this firstrfp
High

PACTS III FC1 Self-Scoring Sheet (NAICS 541611)

XLSX, High priority: read this first71 pages · specifications
High

PACTS III FC1 Self-Scoring Sheet (NAICS 541611)

XLSX, High priority: read this first47 pages · past-performance
High

PACTS III FC2 Self-Scoring Sheet (NAICS 561110)

XLSX, High priority: read this first42 pages · specifications
High

PACTS III FC2 Self-Scoring Sheet (NAICS 561110)

XLSX, High priority: read this first65 pages · specifications
High

PACTS III Individual Project Cover Sheet (Draft)

PDF, High priority: read this firstpast-performance
High

PACTS III Proposal Compliance Checklist (Solicitation 70SBUR23R0000016)

PDF, High priority: read this firstproposal-checklist
High

PACTS III Request for Information Survey

PDF, High priority: read this first12 pages · rfi
High

PACTS III SOW Appendix A - Reporting Requirements

PDF, High priority: read this firstsow
High

PACTS III Statement of Work

PDF, High priority: read this firstsow
High

PACTS III Statement of Work (Attachment 1)

PDF, High priority: read this firstsow
High

PACTS III Transactional Data Report Template

XLSX, High priority: read this first31 pages · specifications
High

Self-Scoring Sheet Instructions

PDF, High priority: read this firstsupporting-documents
High

Volume I Cover Sheet

XLSX, High priority: read this first3 pages · rfp
High

Volume I Cover Sheet

XLSX, High priority: read this first1 page · rfp
High

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Timeline

24 updates
PhaseClosed
Posted

Presolicitation

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Submission Closed

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Organization & Contact Information

Show more
AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)
Contacts1 person available
OfficeWilliston, VT, 05495, USA
Office AddressWilliston, VT, 05495, USA
Contacts
Pacts III Team

Full Description

Show more
2/5/2024 - Update The three, final PACTS III solicitations have been posted and can be found at the following links on sam.gov. Functional Category 1: https://sam.gov/opp/2bc7f92f922a41d290ba927ae9229773/view Functional Category 2: https://sam.gov/opp/afe6e2bf19dd41e7acd9793b15808be2/view Functional Category 3: https://sam.gov/opp/46979bf42e914630ab4978cb2a42964f/view 1/18/2024 The purpose of this update is to provide a consolidated copy of all questions received through the third draft of the PACTS III RFP and Industry Day. The new questions and responses are highlighted in gray. As a reminder, these responses pertain to the third PACTS III draft RFP only and may not apply to subsequent drafts and/or the final RFP. Due to this, interested parties are encouraged to read any future versions of the PACTS III RFP in its entirety. The final RFP will supersede all previous versions of the PACTS III RFP. 1/17/2024 We are continuing to work on the questions from Industry Day and will post them once complete. Lastly, the final, PACTS III solicitation will be posted to sam.gov in late January 2024 or early February 2024. 12/19/2023 The recording from the PACTS III Industry Day held on November 9, 2023, can be accessed by clicking the link below: https://youtu.be/VWSkj8CDq64 Additionally, the attendee list from the PACTS III Industry Day has been posted. We are continuing to work on the 317 questions from Industry Day and will post them once complete. Lastly, the final, PACTS III solicitation will not be posted to sam.gov until January 2024. 11/21/2023 The DHS is continuing to work on the attendee list and responses to the 317 questions from the Industry Day. The attendee list and answers to the questions will be provided once available. Additionally, the final RFP will not be posted until after the Thanksgiving holiday. The DHS will inform Industry of the anticipated date the final solicitation will be released once it is determined. 11/9/2023 - Q&A Posting The purpose of this update is to provide a consolidated copy of all questions received through the second draft of the PACTS III RFP. As a reminder, these responses pertain to the second PACTS III draft RFP only and may not apply to subsequent drafts and/or the final RFP. Due to this, interested parties are encouraged to read any future versions of the PACTS III RFP in its entirety. The final RFP will supersede all previous versions of the PACTS III RFP. 11/8/2023 The PACTS III Industry Day will be recorded. The Government is working on obtaining permission to release the recording to the general public; however, we encourage maximum participation in the event permission to release the recording is not granted. 10/30/2023 The information, "Registration for the Industry Day is required" in the 10/27/2023 update below was incorrectly stated. Registration for the Industry Day is NOT required. Individuals that would like to participate in the PACTS III Industry Day on November 9, 2023 can access the meeting through the following Microsoft Teams Live link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZTgxMWJiNTUtMmJlMC00ODM5LWI4YjgtNDM1NmE4ZjA1NmFi%40thread.v2/0?context=%7B%22Tid%22%3A%225e41ee74-0d2d-4a72-8975-998ce83205eb%22%2C%22Oid%22%3A%2205fbce87-0edd-4fe2-a2a6-21083f4368df%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a 10/27/2023 - The third PACTS III draft Request for Proposal (RFP) and attachments have been posted and include - 3rd Draft RFP in the naming convention. The Government is not accepting any questions or concerns regarding any aspect of this draft solicitation. Note: The final RFP for PACTS III will consist of three (3) separate solicitations, one (1) for each Functional Category. This third PACTS III draft RFP is only for Functional Category 1. The solicitations will look similar except for the one sentence under PART I - Continuation of SF 1449 that states which Functional Category the specific solicitation pertains to. Many aspects of the draft RFP were revised from the second version to the third, so we encourage Industry to read it and all the attachments in its entirety. Some of the major updates include but are not limited to: 1) Offeror's proposal will be evaluated based on the Functional Category, socioeconomic track and type of Offeror; 2) Projects that meet the definition of relevant and recent as defined in the solicitation that are from the Offeror (Prime Contractor or Small Business Teaming Arrangement (SBTA)) itself or a partner/member of the Offeror's SBTA will be considered; 3) 40% of projects verified must have been performed by the partner(s) of the joint venture that possess the socioeconomic status associated with the track the Offeror is proposing (52.207-6(a)(1)(i)); Prime Contractor of a Prime/Subcontractor relationship (52.207-6(a)(1)(ii)) or the prot'g in a Mentor-Prot'g relationship (52.207-6(a)(2); 4) Majority of the attachments were refreshed; 5) The Government intends to use the Procurement Integrated Enterprise Environment (PIEE) suite for proposal submission and retrieval; 6) Managing Venturers or Prime Contractors of SBTAs that are Joint Ventures or Prime/Subcontractor(s) as defined in the solicitation may be granted additional points if Partner/Subcontractor agreements are provide that prove the Offeror has managed teams of the same size or larger on other projects. The DRAFT documents and language within this third draft RFP are subject to change. Should any language in the DRAFT documents conflict with the final issued RFP, the final RFP shall take precedence. The PACTS III Industry Day will be held on November 9, 2023, from 10:00am to 12:00pm EST. The Government is using Microsoft Teams Live to conduct this Industry Day. To participate, guest should copy and paste the link below in their browser. https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZTgxMWJiNTUtMmJlMC00ODM5LWI4YjgtNDM1NmE4ZjA1NmFi%40thread.v2/0?context=%7B%22Tid%22%3A%225e41ee74-0d2d-4a72-8975-998ce83205eb%22%2C%22Oid%22%3A%2205fbce87-0edd-4fe2-a2a6-21083f4368df%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a The Industry Day will be recorded and the link to the recording will be accessible on sam.gov after the event. Registration for the Industry Day is required. The Government will take questions pertaining to the third PACTS III draft RFP during a portion of the Industry Day and will provide answers as time permits. Lastly, the Government is continuing to work on responses to the second PACTS III draft RFP and anticipates providing these on sam.gov no later than November 9, 2023. 8/28/2023 - The DHS is continuing to work on responses to the questions from the second draft RFP and will provide the answers once available. Additionally, the DHS now anticipates hosting a pre-solicitation virtual Industry Day in October 2023. Instructions on how to register for the Industry Day will be available once a firm date is established and time gets closer. -------------------------------------------------------------------------------------------------------------- 7/25/2023 - The DHS is continuing to work on responses to the questions from the second draft RFP and will provide the answers once available. Additionally, the DHS now anticipates hosting a pre-solicitation virtual Industry Day in August 2023. Instructions on how to register for the Industry Day will be available once a firm date is established and time gets closer. --------------------------------------------------------------------------------------------------------------- 7/5/2023 - Questions 619-627 that are highlighted in gray were received in response to the second PACTS III draft Request for Proposal (RFP) that was posted on 6/22/2023. These responses pertain to the second PACTS III draft RFP only and may not apply to subsequent drafts and/or the final RFP. Due to this, interested parties are encouraged to read any future versions of the PACTS III RFP in its entirety. The final RFP will supersede all previous versions of the PACTS III RFP. All questions or concerns regarding any aspect of the second draft solicitation shall be submitted using the Solicitation Question and Answer Form, Attachment 17 and sent to contact@example.gov no later than 5:00 pm Eastern Time on July 7, 2023. 6/22/2023 - The second PACTS III draft RFP, attachments and survey have been posted. All questions or concerns regarding any aspect of this draft solicitation shall be submitted using the Solicitation Question and Answer Form, Attachment 17 and sent to contact@example.gov no later than 5:00 pm Eastern Time on July 7, 2023. Many aspects of the draft RFP were revised from the first version to the second, so we encourage Industry to read it and all the attachments in its entirety. Some of the major updates include but are not limited to: 1) Past performance evaluation has been included. 2) Projects will only be considered from Primes (w/o subcontractors or affiliates), SBA Small Business JVs, SBA MPPs itself or members of SBA Small Business JV or SBA MPP. Although Small Business Teaming Arrangements may submit a proposal, only projects from the Prime of that arrangement will be accepted. Projects from the members of a Small Business Teaming Arrangement will not be accepted. 3) 40% of projects verified must have been performed by the Prot'g in an SBA MPP. 4) The second draft RFP further defines Project Relevancy/Recency requirements and - Offeror, - Proposal, and - Contract (Ref. Revised Qualifying Project Examples, Atch. 14). 5) Updated the Statement of Work, On/Off Ramping Terms and Conditions and Attachment 2 6) Added Attachments 3, 11, 19-22 The DRAFT documents and language within this Draft RFP are subject to change. Should any language in the DRAFT documents conflict with the final issued RFP, the final RFP shall take precedence. The PACTS III Industry Day is anticipated to be towards the end of July 2023. Once the DHS has a firm date, industry will be notified with details (including registration information), by posting on this thread and APFS. IMPORTANT: The PACTS III acquisition team is seeking responses to the following survey: https://www.surveymonkey.com/r/PACTSIIIRFI. The purpose of this survey is to allow the government to estimate the number of relevant projects each person has, and under which business type(s) a person is most likely to submit most of their projects. PLEASE REVIEW THE ENTIRE DRAFT RFP and PDF VERSION OF THE SURVEY PRIOR TO COMPLETING THE SURVEY. We appreciate your time and responses. 5/25/2023 - Questions 97 - 619 that are highlighted in gray were received in response to the first PACTS III draft Request for Proposal (RFP) that was posted on 3/3/2023. These responses pertain to the first PACTS III draft RFP only and may not apply to subsequent drafts and/or the final RFP. Due to this, interested parties are encouraged to read any future versions of the PACTS III RFP in its entirety. The final RFP will supersede all previous versions of the PACTS III RFP. The DHS is no longer going to host a matchmaking event. The DHS intends on issuing a second draft RFP and conducting a virtual Industry Day no later than mid-July. Once the date and time of the Industry Day are established, the DHS will provide instructions on how to sign up. --------------------------------------------------------------------------------------------------- 4/24/2023 Update - DHS is continuing to work on responses to the questions from the initial draft RFP and will provide responses once available. DHS anticipates a second draft RFP to be released. DHS is contemplating hosting a matchmaking event in the May to June (2023) timeframe. If pursued, details will be made available to industry in advance. Additionally, DHS now anticipates hosting a pre-solicitation virtual Industry Day in the late May or early June (2023) timeframe. Instructions on how to register for the Industry Day will be available as time gets closer. ----------------------------------------------------------------------------------------------------- 3/23/2023 - DHS has received 524 questions in response to the draft RFP and will respond to them in the order received. If you have not received an email from the PACTS III team with the responses to your questions by the time all the questions and answers are posted publicly, please let us know. Otherwise, please refrain from asking if your questions have been receieved. The virtual Industry Day will no longer be at the end of March 2023 and has tentatively been rescheduled for the end of April 2023. More information will be made publicly available to those interested in virtually attending. Additionally, DHS will provide instructions on how to register for the Industry Day as time gets closer. ----------------------------------------------------------------------------------------------------- 3/10/2023 - Additional attachments uploaded to include a conformed copy of governmetn responses to all questions received through 03/10/2023 and a QR code for the referenced survey noted below. ----------------------------------------------------------------------------------------------------- This requirement supports the Department of Homeland Security, Strategic Programs Division. This is the DRAFT Request for Proposal (RFP) for Program Management, Administration, Clerical, and Technical Services (PACTS) III. In previous postings, this requirement has been referred to as, "Programmatics, Administration, Clerical, and Technical Services (PACTS) III". Please note, any previous reference of, - Programmatics, is hereby replaced with, - Program Management. PACTS III is set aside only for Service-Disabled Veteran-Owned Small Business (SDVOSB), Women-Owned Small Business (WOSB), Historically Underutilized Business Zones (HUBZone), and 8(a) businesses. The Acquisition Planning Forecast System (APFS) number for this requirement is: F2022059380 IMPORTANT: The PACTS III acquisition team is seeking responses to the following survey: https://www.surveymonkey.com/r/PACTSIII. The purpose of this survey is to allow the government to estimate the number of relevant projects each person has, and under which business type(s) a person is most likely to submit most of their projects. PLEASE REVIEW THE ENTIRE DRAFT RFP PRIOR TO COMPLETING THE SURVEY. We appreciate your time and responses. The DRAFT documents and language within this Draft RFP are subject to change. Should any language in the DRAFT documents conflict with the final issued RFP, the final RFP shall take precedence. Attachment 2 and Attachment 3 are not included in this draft RFP but will be provided in the final RFP. All questions or concerns regarding any aspect of this draft solicitation shall be submitted using the Solicitation Question and Answer Form, Attachment 17 and sent to contact@example.gov no later than 5:00 pm Eastern Time on March 21, 2023. The PACTS III Industry Day is anticipated to be towards the end of March 2023. Once the DHS has a firm date, industry will be notified with details (including registration information), by posting on this thread and APFS.

More opportunities from Department Of Homeland Security → USCIS Contracting Office(erbur)

Same awarding agency

NAICS: 517111
New
Federal
Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)
Solicitation # 70SBUR27I00000002
The Department of Homeland Security, through United States Citizenship and Immigration Services (USCIS), has issued Request for Information (RFI) 70SBUR27I00000002 for the Enterprise Customer Experience 2 (ECX2) project. This is a recompete of contract 70SBUR22F00000252 and seeks to identify qualified vendors capable of designing, developing, and integrating a complete replacement enterprise contact center platform. The required solution must operate independently of the incumbent contractor's proprietary infrastructure, support approximately 18 million annual calls and chats, and enable 100 percent remote work capability across 18 physical locations. Key technical requirements include an omnichannel interface integrating voice, IP-TTY, web chats, email, SMS, and social media, as well as AI-enhanced IVR, intelligent virtual assistant chatbots, and Section 508-compliant dashboards. The government is utilizing this RFI to determine the appropriate contract vehicle and evaluate whether small business set-asides are appropriate. Interested respondents must provide a vendor profile detailing their business size, socioeconomic category, and existing government contract vehicles. USCIS is specifically seeking information on relevant experience from the past three years, consumption-based pricing models, and strategies for AI adoption and FedRAMP Moderate security compliance. Responses are due by November 12, 2026, and should be submitted via email to the contracting office. This RFI is for planning purposes only and does not constitute a formal solicitation or an invitation for bids.
Wired Telecommunications Carriers

POSTED

about 14 hours ago

DEADLINE

in 14 days
View Details

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Posted before this notice, open and closed

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