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ProSupport Plus & ProDeploy Plus (Vendor-Managed Support)

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Federal

Contract Overview

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This contract outlines a five-year engagement for premium support and deployment services specifically for Dell EMC hardware. It includes around-the-clock, mission-critical support designed to ensure maximum operational uptime and rapid issue resolution. Additionally, the contract covers on-site deployment coordination, facilitating smooth installation and integration of hardware at the client's location. The contract is classified as a subcontract with the Department of Veterans Affairs, under the agency named Nac Laundry And Pacs. The services will be performed primarily in Danville, with a specified ZIP code of 61832. The contract falls under the NAICS code 541519, which pertains to other computer-related services, emphasizing the technical and support-oriented nature of the agreement. Overall, it aims to provide comprehensive vendor-managed support through Dell EMC's ProSupport Plus and ProDeploy Plus offerings.

General Info

Five-year subcontract for Dell EMC premium support and deployment, ensuring 24/7 uptime in Danville.

Agency

Department Of Veterans Affairs → Nac Laundry And Pacs

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Danville, IL, 61832, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Nac Laundry And Pacs
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Nac Laundry And Pacs
Office AddressN/A
ContactsNo contact information available

Full Description

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Five-year premium support and deployment service for Dell EMC hardware, including 24/7 mission-critical support and on-site deployment coordination.

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