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Provider Call Center and Correspondence Management

Active

State & Local

Response Deadline11/20/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Maryland → OFFICE OF PROCUREMENT AND SUPPORT SERVICES

NAICS

561110 - Office Administrative Services

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of OCMP-26-25113.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Recovery Audit Contract OCMP-26-25113 (RAC)

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 3

subcontract

Response DeadlineNov 20

Submission deadline

Response Deadline

11/20/2026, 07:00:00 PM UTCin about 2 months

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Organization & Contact Information

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AgencyMaryland → OFFICE OF PROCUREMENT AND SUPPORT SERVICES

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland → OFFICE OF PROCUREMENT AND SUPPORT SERVICES

Office AddressN/A

ContactsNo contact information available

Full Description

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Manages provider communication interfaces for prime contractors on Maryland Department of Health Medicaid projects. Staffs toll-free telephone lines for provider inquiries, manages the distribution of template correspondence, and handles intake of appeal hearing documents. Requires experience in healthcare provider relations and toll-free telephony infrastructure. Delivers managed communications, call logs, and processed correspondence.

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