Public Safety Scheduling and Timekeeping Software

The contract seeks to implement a centralized scheduling and timekeeping software solution for the City of Lakeland’s public safety departments, encompassing approximately 450 police and 250 fire personnel who operate on varied shift schedules including 24/48 hour fire shifts with a Kelly day system and 12-hour rotating police shifts. Currently, timekeeping processes are largely manual or spread across disparate systems, such as Excel, emails, and a custom fire application for scheduling exceptions, all integrated with the City’s Oracle PeopleSoft system, which remains the official record for time and payroll. The key challenge addressed by this contract is the inefficiency and duplication of data entry across these manual and semi-automated processes. The proposed solution aims to deliver a robust, configurable platform to streamline scheduling and timekeeping workflows, improve accuracy, and maintain PeopleSoft as the source of truth for workforce data. This solicitation, issued by the Florida Department of Information Technology and located in Lakeland, Florida, invites proposals by April 23, 2026, and is identified by solicitation number 2026-RFP-030. With an emphasis on software that supports 24/7 operations, configurable workflow management, and integration capabilities, the solution must accommodate diverse and complex shift patterns for both fire and police personnel alongside administrative and civilian schedules. The contract requires compliance with City policies including indemnification agreements and ethical labor practices as outlined in associated affidavits. The designated points of contact for this project are the IT Applications Services Manager and the Purchasing Agent, who will oversee the careful selection and implementation of the system to enhance operational efficiency within the City’s public safety departments.