Q509--Primary Care Physician Services - Battle Creek VA Medical Center

Contract 36C25026C0025 was awarded to Sygnetics, Inc. to provide Primary Care Physician services for the Battle Creek VA Medical Center and associated Community-Based Outpatient Clinics in Lansing, Muskegon, Benton Harbor, and Wyoming, Michigan. The contract is a sole-source award set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) with a total base value of $214,201.13. The period of performance runs from December 13, 2025, to March 12, 2026, with an option to extend services for up to six months. The scope of work includes providing board-certified or board-eligible Family Practice or Internal Medicine physicians, with the total award covering 1,040.01 hours of service, lodging for out-of-town physicians, and associated travel costs. Performance is monitored through a Quality Assurance Surveillance Plan with strict standards for scope of practice, patient access, safety, and HIPAA compliance. Contractor personnel must undergo a low-risk security investigation, obtain PIV badges, and provide valid National Provider Identifier and DEA certifications. Administrative requirements mandate that all payment requests be submitted electronically via the VA Electronic Invoice Presentment and Payment system. The contract also includes specific clauses regarding medical liability insurance, data breach reimbursement, and limitations on subcontracting, stipulating that no more than 50 percent of the contract value may be paid to non-small business subcontractors.