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Quality Assurance and Performance Monitoring

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract for "Quality Assurance and Performance Monitoring" entails the development and ongoing maintenance of comprehensive quality control systems, performance databases, and customer complaint tracking mechanisms. Additionally, it includes conducting internal audits and providing quarterly service enhancement reports to satisfy Contracting Officer Representative (COR) requirements. This engagement is positioned as a subcontract under NAICS code 541611 and is specifically aimed at supporting the U.S. Embassy in Bogota. The work will be performed primarily in Cartagena, with a focus on ensuring rigorous quality assurance standards and continuous improvement in service performance. The contract was posted on May 20, 2026, with a response deadline of June 22, 2026. The Department of State oversees the contract, emphasizing the importance of meeting stringent performance monitoring and quality control criteria within the subcontracted operations to uphold service excellence and accountability.

General Info

Develop and maintain quality control, performance monitoring, audits, and reports for U.S. Embassy subcontract.

Agency

Department Of State → US Embassy Bogota

NAICS

541611 - Administrative Management and General Management Consulting Services View NAICS

Place of Performance

CARTGENA, CO-BOL, 130002, COL

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Bogota
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of State → US Embassy Bogota
Office AddressN/A
ContactsNo contact information available

Full Description

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Development and maintenance of quality control systems, performance databases, customer complaint tracking, internal audits, and quarterly service enhancement reporting to meet COR requirements.

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