This Government Contract opportunity from Department Of State was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Quality Assurance and Performance Monitoring

Closed

Federal

Submission Closed06/22/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541611

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AI Contract Overview

The contract for "Quality Assurance and Performance Monitoring" entails the development and ongoing maintenance of comprehensive quality control systems, performance databases, and customer complaint tracking mechanisms. Additionally, it includes conducting internal audits and providing quarterly service enhancement reports to satisfy Contracting Officer Representative (COR) requirements. This engagement is positioned as a subcontract under NAICS code 541611 and is specifically aimed at supporting the U.S. Embassy in Bogota. The work will be performed primarily in Cartagena, with a focus on ensuring rigorous quality assurance standards and continuous improvement in service performance. The contract was posted on May 20, 2026, with a response deadline of June 22, 2026. The Department of State oversees the contract, emphasizing the importance of meeting stringent performance monitoring and quality control criteria within the subcontracted operations to uphold service excellence and accountability.

General Info

Develop and maintain quality control, performance monitoring, audits, and reports for U.S. Embassy subcontract.

Agency

Department Of State → US Embassy BogotaView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

CARTGENA, CO-BOL, 130002, COL

Set-Aside

NONE

Documents

This scope was carved out of 19C02026Q0009.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

JANITORIAL/CUSTODIAL SERVICES EBO CARTAGENA

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 20

subcontract

Response DeadlineJun 22

Deadline has passed

Submission Closed

06/22/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of State → US Embassy Bogota

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → US Embassy Bogota

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Development and maintenance of quality control systems, performance databases, customer complaint tracking, internal audits, and quarterly service enhancement reporting to meet COR requirements.