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R--Intent of Sole Source Award of 6-Month Bridge Contract for Patient Appointing Services at General Leonard Wood Army Community Hospital

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W81K0410R0022Federal

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The U.S. Army Health Care Acquisition Activity plans to award a sole source contract to TriWest Healthcare Alliance Corporation to provide Patient Appointment Services for the General Leonard Wood Army Community Hospital in Missouri. This bridge contract, anticipated to start October 1, 2010, and last through March 31, 2011, will support approximately 270,000 appointment transactions annually. The services will operate Monday through Friday from 7:00 AM to 4:30 PM, excluding federal holidays, and will be centralized at Fort Leonard Wood, Missouri. TriWest is required to manage appointments through various channels including telephone, walk-in, e-mail, fax, and integrated government automated systems. This contract falls under the NAICS code 561110 and will be awarded pursuant to FAR 13.501(a) without competitive bidding, though any submissions received prior to September 27, 2010, will be considered. The contract aims to ensure continuity of appointment scheduling services while the Army plans a longer-term solution. The designated points of contact for this procurement are Ms. Dora A. Hernandez, the Contracting Officer, and Ms. Yesenia C. Rodriguez, the Contract Specialist, both reachable via phone and email for further inquiries.

General Info

Sole source contract to TriWest for patient appointment services at Fort Leonard Wood, Oct 2010-Mar 2011.

Agency

N/A

NAICS

561110 - Office Administrative Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

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Full Description

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The U.S. Army Health Care Acquisition Activity (HCAA), Center for Health Care Contracting (CHCC), Fort Sam Houston, Texas intends to award a contract on a sole source basis to TriWest Healthcare Alliance Corporation, 16010 North 28th Avenue, Phoenix, Arizona 85053-4067. The requirement is for Patient Appointment Services for for the General Leonard Wood Army Community Hospital (GLWACH), Ft. Leonard Wood, MO. Currently approximately 270,000 appointing transactions are performed per year at this MTF. The Contractor shall provide centralized appointing service from building 470, Fort Leonard Wood, Missouri. The appointing services shall be provided from 0700 1630, Monday Friday, except for Federal Holidays. The Contractor, in addition to making appointments via the traditional telephone or walk-in service, shall have the capability to make and cancel appointments via e-mail, or fax. Appointments may also be communicated via automated means (CHCS I or CHCSII, referral and authorization transaction set, and other Government appointment information systems). The North American Industry Classification System (NAICS) code is 561110. The CHCC intends to award a 6-month bridge contract to provide the Patient Apponinting Services no later than September 28, 2010. The anticipated period of performance is October 1, 2010 through March 31, 2011. This is a sole source award. The CHCC intends to solicit and negotiate only with Triwest Healthcare Alliance under the authority of FAR 13.501(a). This notice of intent is not a request for competitive proposals. However, any quotes, proposals, or capability statements received by close of business on Monday, September 27, 2010, will be considered by the contracting officer. The CHCC reserves the right to amend this notice if needed. The Contracting Officer is Ms. Dora A. Hernandez, +1 (555) 000-0000, email contact@example.gov. The Contract Specialist is Ms. Yesenia C. Rodriguez, +1 (555) 000-0000, email contact@example.gov.

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