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R -- Microsoft Premier Support

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Reference-Number-29-80446Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Federal Trade Commission (FTC) plans to negotiate a sole source contract with Microsoft Corporation for Premier Support Services, continuing a prior arrangement with the same vendor. The contract will cover up to 200 hours of Technical Account Manager support, providing proactive and technical consulting along with account management services. Additionally, the contract includes an unlimited-user Service Desk license to support the FTC’s headquarters and regional offices across the United States. Interested firms wishing to challenge the sole source award must submit their challenge via email to the contracting officer by March 11, 2008, at 1:00 pm EST. Challenges must include documentation verifying their Microsoft certification, capabilities to deliver equivalent Premier Support services to the FTC’s nationwide offices, and provide at least two references for comparable services previously performed. The primary contact for this solicitation is Helen M. Curlee from the FTC.

General Info

FTC to contract Microsoft for Premier Support with 200-hour Technical Account Manager and unlimited Service Desk license.

Agency

N/A

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Federal Trade Commission600 Pennsylvania Ave., NW Washington, DC 20580-0002

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

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Timeline

PhasePresolicitation

PostedMar 4

Presolicitation

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Organization & Contact Information

AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

Helen M. Curlee

contact@example.gov

+1 (555) 000-0000

Full Description

The Federal Trade Commission (FTC) intends to negotiate on a sole source basis with Microsoft Corporation, One Microsoft Way, Redmond, WA, for their Premier Support Services. This is a follow-on contract for services with the same firm. Services are for up to 200 hours of Technical Account Manager's time for proactive and technical consulting (e.g., support assistance) and account management services (support account management). It includes unlimited-user Service Desk license. If any firm challenges this sole source, they must respond to the contracting officer via email no later than March 11, 2008 at 1:00 pm est. The challenge MUST include documentation that includes their Microsoft certification, and their ability to provide the same Premier services for the FTC offices (2-headquarters buildings and 8-regional offices) located within the United States. The documentation MUST also include at least 2 references for the same service.

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