R -- Reqest for Information-Billing Services
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The Department of Defense, through the Air Force Medical Service, issued a Request for Information (RFI) seeking industry feedback regarding contract support for billing and collection services at Air Force Military Treatment Facilities. This RFI is solely for informational and market research purposes and does not represent a solicitation or commitment to contract. The services sought include billing, collections, accounts follow-up, denial management, refunds, and appeals related to third-party payers, civilian emergency/trauma collections, and non-beneficiary patients. Additionally, support for other health insurance identification and verification is required. Vendors must have an operational electronic billing system capable of handling outpatient, inpatient, and ancillary services and generating standardized financial reports compliant with Department of Defense requirements. Respondents are requested to submit a qualifications and capability package, including company details such as size, certifications, and business classifications (e.g., small business, disadvantaged, HUBZone, woman-owned, service-disabled veteran-owned). Submissions should be non-proprietary where possible and formatted electronically for review. All inquiries and responses must be submitted in writing by specified deadlines, with communication limited to electronic formats via email to designated contracting officers. This RFI is managed by the office at Andrews Air Force Base, Maryland, under NAICS code 541219, and serves as a preliminary step in assessing the availability and capability of vendors to meet the Air Force Medical Service's billing and collection needs.
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