R408--Healthcare Identity Management (HCIdM) Support (FY24-HIG-157) (VA-24-00062862)

Contract 36C77624P0073, titled Healthcare Identity Management (HCIdM) Support, is a sole-source award to EM Key Solutions, Inc., a verified Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract is managed by the Department of Veterans Affairs Regional Procurement Office Central in Murfreesboro, Tennessee, under NAICS code 518210. The primary objective is to provide specialized identity management services to resolve duplicate records and identity trait anomalies within the VA Master Person Index (VA MPI) following a migration of 1.2 million records. This critical work ensures the accurate identification of Veterans and family members to maintain the integrity of CHAMPVA healthcare and pharmacy benefits. The award was made under the authority of 41 USC 3304(a)(1) as the only responsible source, justified by the contractor's unique institutional knowledge and existing expertise with the Identity Management Toolkit (IdM TK) and Veterans Health Administration Enrollment System (VES). The current period of performance for Option Year Two runs from August 19, 2026, to August 18, 2027, with planned funding for Option Years Three and Four. The contract structure includes multiple CLINs for monthly duplicate record support and identity trait anomaly resolution. Performance is conducted remotely from Saint Petersburg, Florida, and the contractor has maintained a high standard of quality, receiving Exceptional CPARS ratings for quality, schedule, and management. The estimated contract value is approximately 4,314,359.79 dollars.