Usage Analytics and Reporting (IP-Level and Enterprise-Wide)

The contract requires the generation of COUNTER-compliant usage statistics at both IP-level and enterprise-wide scales to support the Department of Veterans Affairs in monitoring access patterns and user engagement with digital resources. This subcontract, issued under NAICS code 541990 by Rpo Central on behalf of the VA, focuses on delivering accurate and standardized usage data that enables the agency to evaluate resource utilization, identify trends, and make informed decisions regarding licensing and content investment. The analytics must reflect usage across multiple institutional access points and aggregate enterprise-wide metrics to provide a comprehensive view of how veterans and staff interact with subscribed materials. The performance scope centers on collecting, processing, and reporting usage data in accordance with COUNTER standards to ensure consistency, reliability, and comparability across platforms and vendors. While the specific city or state location for performance is not provided, the work is tied to the VA’s operational needs and will support national-level oversight of digital access. The contract is structured as a subcontract, indicating it is part of a larger procurement framework, and is available for viewing through the SAM.gov portal under the provided link. Dates and details suggest this opportunity will be active beginning in June 2026, with the expectation that the contractor will deliver timely, accurate, and actionable usage reports to meet federal reporting and accountability requirements.