R408--MBI Contract for NCOD Use (VA-24-00002415)

National Center for Organization Development (NCOD) Request for Information This market research effort is being conducted for the National Center for Organization Development (NCOD) for access to the copyrighted Maslach Burnout Inventory (MBI). The Department of Veterans Affairs (VA) is dedicated to providing Veterans with world-class services. As we define new and better ways to serve, our ability to achieve intended outcomes depends on how well we engage employees in these efforts. Burnout is a multifaceted type of job stress where an individual experiences physical, emotional, or mental exhaustion along with doubt about the value of contributions at work. Unfortunately, employee burnout can negatively impact intended outcomes for Veterans with unintended consequences such as employee apathy, call-outs and turn-over. Giving employees the ability to respond to and gauge their level of burnout provides an opportunity to address potential issues and problems before they become a reality. The Maslach Burnout Inventory (MBI) is designed to assess the three aspects of the burnout syndrome: emotional exhaustion, depersonalization, and lack of personal accomplishment. Each aspect is measured by a separate subscale. The Emotional Exhaustion (EE) subscale assesses feelings of being emotionally overextended and exhausted by one s work. The Depersonalization (DP) subscale measures an unfeeling and impersonal response toward recipients of one s service, care, treatment, or instruction. The Personal Accomplishment (PA) subscale assesses feelings of competence and successful achievement in one s work with people. Burnout is conceptualized as a continuous variable, ranging from low to moderate to high degrees of experienced feeling. The contractor shall provide access to their copyrighted MBI for NCOD to use. Disclaimer: A solicitation is not currently available. If a solicitation is issued, it will be announced later, and all interested parties must respond to that solicitation announcement separately from the responses to this announcement. Not responding to this RFI does not preclude participation in any future Request for Proposals, if any is issued. This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responders are solely responsible for all expenses associated with responding to this RFI. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party s expense. It is requested that the above information be provided no later than Wednesday June 21st, 2023, at 1:00PM EST. Responses should be emailed to Charles McKenzie at contact@example.gov. All Email Correspondence for this project must reference the RFI Number and Project Title in the subject line of the email. Example: RFI 36C77623Q0412, NCOD MBI. No phone calls will be accepted. A written response providing clear and unambiguous evidence to substantiate the capacity to fulfill this requirement. Description of the capabilities/qualifications/skills your company possesses to perform services described in the scope of work. The below information and response to questions shall also be included in your Capability Statement. Responses shall be limited to 20 pages, 12-point font minimum. Please be advised that all submissions become Government property and will not be returned. This RFI is exclusively electronic based; written or telephone responses will not be considered. Responses shall provide administrative information, and shall include the following as a minimum: Company Name, EUI number, Company mailing address, phone number, name of designated point of contact and e-mail of designated point of contact. Company business size and status (i.e., Large Business, Small Business, Service-Disabled Veteran Owned Small Business, Women-Owned Small Business, etc.), the number of years in business, affiliate information: parent company, joint venture partners, potential teaming partners.