R499--FY26: Graphic Design Contract

The contract award 36C24826P0749 was issued to VOX OPTIMA, LLC under a Total Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside solicitation 36C24826Q0317, issued on February 4, 2026, through SAM.gov, and awarded on May 14, 2026, with a total value of $321,920.00 covering a base year and four option years. The contract provides comprehensive graphic design support for the Thomas H. Corey VA Medical Center in West Palm Beach, Florida, under NAICS code 541810, focusing on creating print and digital materials such as flyers, brochures, posters, newsletters, and Annual Reports, with an estimated 60 to 120 work orders annually and a five-day turnaround for most deliverables. The contractor must adhere strictly to VA Tier 1 Graphic Standards, Section 508 accessibility requirements, and the U.S. Copyright Act, using Adobe Creative Suite tools and submitting all deliverables as packaged files with embedded fonts, linked graphics, and metadata tagging that enable future editing and version control. All designs must include the VA signature logo, job number, and date, with no bleeds unless specified and minimum 14pt San Serif fonts for patient-facing materials. The contract is structured under FAR Part 13 as a simplified acquisition, with payment based on labor hours rather than fixed pricing, requiring monthly invoices sent via email to the Contracting Officer, Sylvia Nobles, including work order numbers, hours expended, and applicable rates. Technical capability and past performance are the most critical evaluation factors, with price considered secondary in a best value trade-off analysis. The contractor must demonstrate self-performance of at least 50% of the work as required for SDVOSB set-asides and comply with numerous FAR clauses, including those related to combating human trafficking, ethical conduct, equal opportunity, labor standards under the Service Contract Act, and privacy safeguards. No barcoding, MIL-STD, or physical packaging requirements apply, as all deliverables are digital; however, the contractor must ensure all files are 508-compliant Adobe PDFs with source files included. Although the contract includes options for four additional years, specific exercise criteria and funding details are governed by FAR provisions 52.217-5, 52.2