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RealSAM Dialog Technical Support Services

Active

Federal

Response Deadline09/18/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The RealSAM Dialog Technical Support Services subcontract provides annual technical support and license maintenance for prime contractors working on Library of Congress NLS projects. The scope of work involves managing approximately 5,000 legacy and 5,000 new licenses in blocks of 500, requiring the provider to possess technical certification or proven expertise in RealSAM software maintenance and the RealSAM Dialog environment. This opportunity is managed by the Library of Congress under NAICS code 541519, with the place of performance located in Washington, DC. Interested parties must submit their responses by September 18, 2026, to ensure the delivery of annual technical support availability and necessary maintenance updates.

General Info

Annual RealSAM Dialog technical support and license maintenance for Library of Congress NLS projects.

Agency

Library Of Congress → Contracts ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, 20540, USA

Set-Aside

NONE

Documents

This scope was carved out of 2027-NLS-0066.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sole-Source Justification for My Talking Books (RealSAM) Dialog Licenses

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Timeline

PostedAug 28

subcontract

Response DeadlineSep 18

Submission deadline

Response Deadline

09/18/2026, 09:00:00 PM UTCin 12 days

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Organization & Contact Information

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AgencyLibrary Of Congress → Contracts Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Library Of Congress → Contracts Services

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs annual technical support and license maintenance for prime contractors on Library of Congress NLS projects. Provides support for approximately 5,000 legacy and 5,000 new licenses in blocks of 500 using RealSAM Dialog environment expertise. Requires technical certification or proven expertise in RealSAM software maintenance. Delivers annual technical support availability and maintenance updates.

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