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Regional AV Technical Support and Warranty Service

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Regional AV Technical Support and Warranty Service subcontract, managed by Region 4 ESC in Texas, provides comprehensive onsite technical support and maintenance for prime contractors utilizing OMNIA Partners AV systems. The scope of work includes troubleshooting hardware failures, performing preventative maintenance, and managing the RMA process to ensure manufacturer-authorized warranty fulfillment. To ensure nationwide coverage, the contract utilizes regional teams to deliver technical services and provide detailed maintenance reports and resolved service tickets. This agreement falls under NAICS code 811212 and is designed to maintain system reliability through professional onsite support and streamlined warranty claim execution.

General Info

Region 4 ESC provides onsite AV technical support and warranty maintenance for prime contractors.

Agency

State of Texas → Region 4 ESC - TX

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 25-04.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

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Audio Visual Solutions & Services

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Timeline

PostedOct 1

subcontract

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Organization & Contact Information

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AgencyState of Texas → Region 4 ESC - TX

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Texas → Region 4 ESC - TX

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides onsite technical support, maintenance, and warranty claim fulfillment for prime contractors on OMNIA Partners AV systems. Troubleshoots hardware failures, performs preventative maintenance, and executes RMA processes. Utilizes regional teams to provide nationwide support and manufacturer-authorized warranty services. Delivers maintenance reports and resolved service tickets.

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