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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Remote Customer Service & Account Management

Closed
Federal

Contract Overview

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This contract involves the provision of a remote customer service representative to assist Department of Veterans Affairs staff, specifically supporting system troubleshooting, content updates, and platform usage. The role is crucial in ensuring the smooth operation and maintenance of VA systems by providing timely and effective remote assistance. The contract falls under the Service-Disabled Veteran-Owned Small Business Set Aside program, indicating a preference for businesses owned by service-disabled veterans. The subcontract is titled "Remote Customer Service & Account Management" and is linked to the NAICS code 541611, which relates to administrative management and general management consulting services. The solicitation was posted on May 7, 2026, with a response deadline set for May 18, 2026. Work will be performed in Mather, CA (zip code 95655), under the auspices of the 261-NETWORK Contract Office 21 associated with the Department of Veterans Affairs. This opportunity emphasizes supporting VA operations remotely to enhance efficiency and user experience for VA staff.

General Info

Provision of remote customer service for VA system support under veteran-owned small business program.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

541611 - Administrative Management and General Management Consulting Services View NAICS

Place of Performance

Mather, CA, 95655, USA

Set-Aside

SDVOSBC

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of a remote customer service representative to support VA staff with system troubleshooting, content updates, and platform usage.