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Remote Diagnostic and Technical Support Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract entails providing comprehensive remote diagnostic and technical support for Philips ultrasound systems, including real-time troubleshooting, continuous system monitoring, software updates, and connectivity assistance to ensure uninterrupted operation. Support must be delivered through secure, authorized access protocols, with the capability to escalate issues to on-site technicians when remote resolution is insufficient. The scope emphasizes proactive maintenance and rapid response to minimize downtime and maintain clinical workflow integrity across healthcare environments. This subcontract is issued under the Department of Veterans Affairs through the 261-NETWORK Contract Office 21 (36C261) with a NAICS code of 541512 for computer systems design services. The solicitation was posted on July 24, 2026, and responses are due by July 31, 2026, at 5:00 PM. Although specific performance locations and contact details are not provided, the service delivery is intended to support the VA’s nationwide network of medical facilities requiring reliable, secure, and timely technical support for critical imaging equipment.

General Info

Remote technical support for Philips ultrasound systems via secure protocols under VA contract 36C261.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide remote troubleshooting, monitoring, software updates, and connectivity support for Philips ultrasound systems, with secure access and escalation to on-site teams as needed.

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