This Government Contract opportunity from Department Of Health And Human Services was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Remote IT Support & Help Desk Services

Closed

Federal

Submission Closed08/03/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract awards ongoing virtual technical support services to resolve software-related issues for users across all FDA sites over a one-year period, with responsibilities including incident troubleshooting, resolution of technical problems, and ensuring data integrity. Support is to be delivered remotely and must maintain uninterrupted service to meet federal operational demands. The solicitation is categorized as a subcontract under NAICS code 541519 for other computer-related services and is managed by the FDA Office of Acquisition and Grant Services under the Department of Health and Human Services. Performance is required to occur at the St James location, though all work will be conducted virtually. The opportunity was posted on July 27, 2026, with proposals due by August 3, 2026, and no set-aside provisions or type of set-aside designation are specified.

General Info

One-year virtual technical support for FDA software issues, remote delivery, St. James location, NAICS 541519.

Agency

Department Of Health And Human Services → FDA Office Of Acq Grant SvcsView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

St James, MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 75F40126Q00330.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

BRAND NAME AGILENT OPENLAB CDS AND ECM SOFTWARE MAINTENANCE

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 27

subcontract

Response DeadlineAug 3

Deadline has passed

Submission Closed

08/03/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → FDA Office Of Acq Grant Svcs

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → FDA Office Of Acq Grant Svcs

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing virtual technical support for software users, including troubleshooting, incident resolution, and data integrity maintenance across all FDA sites during the one-year performance period.