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Remote Technical Support and Troubleshooting for Medical Diagnostic Equipment

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract through the Department of Health and Human Services for the Billings Area Indian Health Svc requires the provision of unlimited remote technical support for the Cepheid GeneXpert Analyzer. The selected provider will be responsible for diagnosing, troubleshooting, and resolving operational issues via phone or secure remote access. Services must be delivered during standard business hours, specifically from 8 a.m. to 5 p.m., Monday through Friday. The performance of these services is centered in Browning, zip code 59417, under NAICS code 541512. The solicitation was posted on August 25, 2026, with a response deadline of September 1, 2026.

General Info

Remote technical support for Cepheid GeneXpert Analyzer for Billings Area Indian Health Service.

Agency

Department Of Health And Human Services → Billings Area Indian Health SvcView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Browning, MT, 59417, USA

Set-Aside

NONE

Documents

This scope was carved out of SN-75H70926BAO_090.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

BFSU CEPHEID SERVICE AGREEMENT

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Billings Area Indian Health Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Billings Area Indian Health Svc
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Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver unlimited remote technical support during business hours (8 a.m. – 5 p.m., Mon–Fri) via phone or secure remote access to diagnose, troubleshoot, and resolve operational issues with the Cepheid GeneXpert Analyzer.

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ISBEE/IEE Set Aside Compute Servers and Network Switches
Solicitation # 75H70926BAO-069-RFQ
Solicitation 75H70926BAO-069-RFQ is a request for quotations for the Billings Area Server Refresh for the Indian Health Service in Billings, Montana. This acquisition is 100% set-aside for Indian Small Business Economic Enterprise (ISBEE) concerns and is issued on a brand name or equal basis. The requirement consists of two primary configurations: three units of Configuration 1, featuring a minimum of 50 TB usable and four compute servers, and three units of Configuration 2, featuring a minimum of 30 TB usable and three compute servers. All provided equipment must be new, accompanied by original equipment manufacturer warranties, and compliant with IPv6 standards and Section 508 accessibility requirements. The government will award the contract to a responsible party based on best value, evaluating technical capabilities, past performance, and price, with non-price factors being significantly more important than price. Offerors must be active in the System for Award Management and provide self-certification as an Indian Economic Enterprise. The delivery period is 60 days from the date of award. While the Nonmanufacturer Rule has been incorporated into the solicitation, the government is currently pursuing a waiver. The final deadline for quotation submission has been extended to September 11, 2026.
Electronic Computer Manufacturing

POSTED

2 days ago

DEADLINE

in 15 days
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