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This Government Contract opportunity from Department Of Health And Human Services was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Remote Technical Support for Imaging System Operations

Closed
Federal

Contract Overview

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The contract involves providing remote technical support for the CX7 imaging system, including troubleshooting, resolving software issues, offering user guidance, and assisting with operational challenges. Support services are to be delivered via phone, email, and online platforms, ensuring accessibility and efficient communication during standard business hours. The contract emphasizes the importance of a rapid response to service requests to maintain system functionality and user satisfaction. Scheduled to be awarded through a subcontract, the contract is managed by the National Institutes of Health under the Department of Health and Human Services, with performance centered in Bethesda, Maryland. The solicitation was posted on May 18, 2026, with responses due by May 28, 2026. The associated NAICS code is 541512, indicating a focus on computer systems design services. This engagement supports maintaining continuous and effective operation of the CX7 system through timely remote assistance.

General Info

Provide remote technical support for CX7 imaging system via phone, email, and online platforms.

Agency

Department Of Health And Human Services → National Institutes Of Health Olao

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → National Institutes Of Health Olao
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide remote technical support via phone, email, and web for troubleshooting, software issues, user guidance, and operational assistance for the CX7 system. Support must be available during standard business hours with rapid response for service requests.