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Retirement Benefit Administration and Member Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Retirement Benefit Administration and Member Services subcontract involves the day-to-day administration of annuity programs for prime contractors working on State of Alaska Department of Administration projects. The scope of work includes managing member enrollment, operating customer service lines, and processing monthly benefit distributions. These tasks are executed through the use of CRM software and secure member portals to ensure efficient delivery of services. To maintain rigorous data security and privacy standards, the provider must maintain SOC 1 and SOC 2 compliance. The contract focuses on the seamless integration of member enrollment processing and ongoing customer support to ensure the accurate and timely distribution of retirement benefits.

General Info

Subcontract for administering Alaska state annuity programs, member services, and SOC compliant processing.

Place of Performance

AK, USA

Set-Aside

NONE

Documents

This scope was carved out of 02-116-26.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Amendment ONe-RFI#02-116-20 GUARANTEED LIFETIME ANNUITY PRODUCTS

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyState of Alaska → Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs day-to-day administration of annuity programs for prime contractors on State of Alaska Department of Administration projects. Manages member enrollment, operates customer service lines, and processes payment distributions using CRM software and secure member portals. Requires SOC 1 / SOC 2 compliance for data security. Delivers member enrollment processing, customer support, and monthly benefit distribution.

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POSTED

4 days ago

DEADLINE

in 26 days
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