This Solicitation opportunity from Michigan was posted on August 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RFP-171-260000002486-2 | STATEWIDE TRAVEL ADMINISTRATOR SERVICES
Contract Overview
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The State of Michigan Department of Technology, Management, and Budget is seeking a professional travel agency to provide comprehensive statewide travel administrator services, including agent support and an online reservation system for employees on official business. The contract follows a transaction fee model with a base term of three years and five optional one-year extensions. Awarding is based on best value, requiring a minimum of 80 technical evaluation points, with additional consideration given to prior state performance, economic impact on Michigan, total cost of ownership, and qualified disabled veteran business status. The selected contractor must adhere to strict service level agreements, including 99 percent system availability, average call hold times of two minutes or less, and a 98 percent error-free transaction rate. Key operational requirements include the appointment of at least three key personnel and strict data security compliance, requiring all state data to be hosted within the continental United States in Tier 3 standard data centers compliant with FISMA and NIST 800-53. Payments are made via EFT, and the contractor is required to submit monthly reconciliations of transaction fees and commissions by the 25th of each month. Proposals are due by September 9, 2026, with an anticipated contract start date of October 23, 2026.
General Info
Agency
Place of Performance
MI, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
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