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RFP 2026-03: Interpretation Services

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0000040840State & Local

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Covered California is soliciting proposals under RFP 2026-03 for a qualified contractor to provide telephonic language interpretation services. The primary objective is to ensure first class customer service through accurate, culturally, and linguistically appropriate interpretation. The contractor must support a minimum of thirteen Medi-Cal threshold languages, including Arabic, Armenian, Cambodian, Cantonese, English, Farsi, Hmong, Korean, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The estimated value of the solicitation is 3,200,000.00 dollars, with a projected period of performance from July 01, 2027, through June 30, 2029. Proposals are due by December 28, 2026, and must be submitted via the Covered California Solicitations page. Interested parties should note that the use of non-English characters is prohibited in proposal submissions. Primary contact for this effort is Miranda Wilson, and general inquiries should be directed to the HBEXSolicitation email address.

General Info

Covered California seeks a contractor for telephonic language interpretation services from 2027-2029.

Place of Performance

CA, USA

Set-Aside

NONE

Documents

1
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Timeline

PhaseSolicitation
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Organization & Contact Information

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AgencyCovered California
Contacts1 person available
OfficeN/A
Organization / AgencyCovered California
Office AddressN/A

Full Description

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The purpose of this solicitation is to solicit proposals from a qualified Proposers to provide telephonic language interpretation services in a culturally and linguistically appropriate manner. Telephonic language interpretation services will be provided for the minimum thirteen (13) Medi-Cal threshold languages, which include Arabic, Armenian, Cambodian, Cantonese, English, Farsi, Hmong, Korean, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Contractor shall collaborate with Covered California to achieve Covered California's goal of providing first class customer service with accurate interpretation services. provide telephonic language interpretation services in a culturally and linguistically appropriate manner. For information about how to submit a proposal, please visit Covered California's Solicitations page on the following website: https://hbex.coveredca.com/solicitations/.

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