RFP 2026-05-002 EHR Privacy Monitoring Software

CommUnityCare is seeking a vendor to implement an automated, analytics-driven privacy monitoring solution specifically tailored to integrate with its Epic electronic health record system, with the goal of strengthening HIPAA compliance and elevating its overall privacy maturity. The project aims to replace manual audit processes with a real-time monitoring platform capable of detecting unauthorized or anomalous access to Protected Health Information across its Central Texas clinic network. Contractors must deliver a solution that provides accurate alerting, seamless integration with Epic, and robust human oversight features, while ensuring all data handling complies with HIPAA, HITECH, and industry best practices for encryption and audit trail retention. The contract is expected to last one to three years with optional one-year renewals, and performance will be evaluated based on detection accuracy, system integration, healthcare industry experience, transparency of operations, and the quality of implementation support—weighted to total 100 points under a best-value acquisition model that prioritizes technical merit over low cost alone. All proposals must adhere to strict formatting and submission requirements, including one bound hard copy and an identical electronic copy on a flash drive, with no electronic filings accepted via email or web portal. Offerors are required to submit multiple attachments, including a completed Vendor Confidentiality Agreement, Business Associate Agreement, HUB certification if applicable, and proof of corporate references, licenses, and financial standing—all of which are mandatory pass/fail criteria; failure in any single requirement results in automatic disqualification. The vendor must provide ongoing support during business hours, participate in regular strategy meetings, deliver monthly status reports, and submit a final evaluation report post-implementation. No specific contract value, line-item pricing, or federal appropriation codes are disclosed, and while the solicitation references federal procurement terminology, it does not incorporate standard FAR clauses or military packaging standards. The award decision will be made by CommUnityCare based on overall value, balancing technical capability, reliability, cost efficiency, and demonstrated expertise in healthcare privacy monitoring within a federally regulated environment.