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RFP 2026-4 TELEPHONE ANSWERING SERVICES

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BD-26-1202-COCC1-COCC1-131532State & Local

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Lowell Housing Authority is soliciting proposals for round-the-clock telephone answering services to support up to two phone lines, requiring 24/7 coverage throughout the entire year. Interested vendors must submit responses by August 3, 2026, at 4:00 PM, with the request for proposal issued on July 20, 2026, under solicitation number BD-26-1202-COCC1-COCC1-131532. Services must be provided at the designated location in Lowell, Massachusetts, at Moody Street, 01854, and bidders are directed to download the full RFP from the official website at www.lhma.org/bids. The contract is managed by the Massachusetts agency COCC1 - Finance & Procurement, with Rita Brousseau serving as the primary point of contact as Purchaser. No specific set-aside or NAICS code is indicated, and proposals are open to qualified firms without restrictions indicated by type of set-aside.

General Info

Lowell Housing Authority seeks 24/7 phone answering for two lines, bid due August 3, 2026, in Lowell, MA.

Agency

Massachusetts → COCC1 - Finance & ProcurementView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

Moody Street Lowell, MA, 01854, US

Set-Aside

NONE

Documents

(1)

commbuys-source-page-BD-26-1202-COCC1-COCC1-131532.html

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Timeline

PhaseSolicitation
Posted

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Organization & Contact Information

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AgencyMassachusetts → COCC1 - Finance & Procurement
Contacts1 person available
OfficeMoody Street Lowell, MA, 01854, US
Organization / Agency
Massachusetts → COCC1 - Finance & Procurement
View Agency Profile
Office AddressMoody Street Lowell, MA, 01854, US
Contacts
Rita BrousseauPurchaser

Full Description

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DOWNLOAD RFP FROM WWW.LHMA.ORG/BIDS. The Lowell Housing Authority seeks proposals from qualified firms to provide comprehensive Telephone Answering Services twenty-four (24) hours per day, three hundred and sixty-five (365) days per year, for up to two telephone lines.

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