RFP - Assigned Claims Processing Agent Services

The State of Oregon, through its Department of Consumer and Business Services Workers' Compensation Division, is seeking qualified vendors to provide Assigned Claims and Claims Processing Agent Services under Solicitation Number S-44000-00017296. This RFP seeks proposals to manage specific workers’ compensation claims as outlined in the attached Sample Contract and RFP documentation, with the goal of ensuring efficient, accurate, and compliant administration of assigned claims. Proposals must be submitted by July 30, 2026, at 10:00 PM Pacific Time, and all work is expected to be performed in Salem, Oregon, with the agency located at 97301. The solicitation is issued under ORS 279B.060 and is open to bidders without specific set-asides or NAICS code restrictions. Primary contact for this procurement is Franie Wilkins, who serves as both Point of Contact and Purchaser, and can be reached at 971-375-7759 or franie.j.wilkins@dcbs.oregon.gov. Bidders are directed to the Oregon Buys portal for full access to the RFP documents, including Attachment A with the Sample Contract, to ensure complete understanding of requirements, service expectations, and performance standards. The agency is focused on selecting an agent capable of handling the administrative and operational demands of processing assigned workers’ compensation claims in alignment with state law and regulatory guidelines.