This Solicitation opportunity from California was posted on April 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RFP - LADOT Transit Customer Service Center and Cityride Administration (April 2026)

Closed

226522State & Local

Submission Closed05/28/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Acquisitions - Aqm Momentum

POSTED

DEADLINE

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Ibc Acq Svcs Directorate (00004)

POSTED

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Aberdeen Test Center - Data Collection Support Services (DCSS)

Solicitation # W91CRB-26-0000_043711

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POSTED

DEADLINE

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Bureau Of Human Resources

POSTED

DEADLINE

Organizational Analytics Platform RFP

Solicitation # 8559

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University of Louisville

POSTED

DEADLINE

Secure Cloud Hosting & Platform SupportThis subcontract for Secure Cloud Hosting and Platform Support provides essential online infrastructure and technical maintenance for prime contractors working with the Alabama State Department of Education, CTE and Workforce Development. The primary scope of work involves providing secure cloud hosting for the ELC platform, managing license authentication and user access for 2,500 users, and utilizing Identity and Access Management systems to ensure consistent platform uptime and security. To maintain the integrity of the environment, the provider must hold specific security certifications, including SOC2, to deliver a functional and accessible online platform. This engagement falls under NAICS code 518210 and is focused on delivering a high-security technical foundation for state educational and workforce development initiatives.

Alabama State Department of Education, CTE \ Workforce Development

POSTED

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MHCC 27-010 Website Maintenance and Support

Solicitation # BPM059075

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Department of Health - Administration, Boards & Commissions

POSTED

DEADLINE

1Password Management Platfor

Solicitation # FC0003905

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CCaaS Technology ProviderThis subcontract opportunity with the Oklahoma Insurance Department seeks a CCaaS Technology Provider to supply and maintain a cloud-based contact center platform for State-Based Exchange projects. The selected provider will deliver a scalable environment featuring Automatic Call Distribution, Interactive Voice Response, telephony services, queue management, callbacks, and various digital channels to support prime contractors. To ensure security and regulatory adherence, the provider must maintain HIPAA compliance and hold either FedRAMP or StateRAMP certifications. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 518210.

Oklahoma Insurance Department

POSTED

DEADLINE

DOT E-ZPASS BACK-OFFICE SYSTEM

Solicitation # 2026-041

The New Hampshire Department of Transportation Bureau of Turnpikes is soliciting proposals under solicitation DoIT 2026-041 for a new E-ZPass Back Office System (BOS). This firm-fixed-price contract seeks a vendor to design, implement, transition, and operate a modern BOS, Call Center, and Walk-In-Centers using a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model. The scope includes managing electronic tolling revenue collection, invoice and violation processing, and the integration of AI and a redesigned website. The project timeline mandates that design, development, and implementation be completed by June 30, 2030, with a Go-Live date of July 1, 2030. The initial operation and maintenance period runs through June 30, 2035, with the state holding an option for three additional three-year extensions. The selected vendor must adhere to rigorous technical and security standards, including multiple NIST frameworks for cybersecurity, Zero Trust Architecture, and PII privacy protection. System acceptance is phased, requiring successful completion of User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT), with all high-severity issues resolved prior to final acceptance. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The contract is governed by the P-37 State of New Hampshire General Provisions and is subject to the exclusive jurisdiction of the Merrimack County Superior Court.

Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The City of Los Angeles Department of Transportation (LADOT) is inviting qualified and licensed firms to submit proposals to manage and operate its Transit customer support services along with overseeing the administration of the Cityride Paratransit Coordinator and Technology services. This solicitation aims to ensure efficient customer service delivery for LADOT’s Transit Programs and effective management of Cityride operations. The opportunity was posted on April 16, 2026, with a response deadline of May 28, 2026, and falls under the NAICS code 518210, which relates to data processing and related services. The contract requires firms to demonstrate the capability to handle comprehensive customer service functions and paratransit coordination for the City of Los Angeles, emphasizing experience with transportation-related support services. The work will be performed in Los Angeles, California, and potential bidders can contact Janine Ying as the primary point of contact for additional details. This solicitation is part of a competitive process conducted by LADOT to select the best provider to support its transit operations and enhance the overall rider experience through professional customer service and administrative technology applications.

General Info

LADOT seeks licensed firms to manage transit support, Cityride paratransit, and technology services.

Agency

California → Transportation

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

14. Forms - TCSC & Cityride Administration Cost Component Forms (April 2026)

sow

High

Exhibits for TCSC & Cityride Administration RFP April 2026

exhibits

High

RFP Appendices - TCSC & Cityride Administration (April 2026)

rfp-appendices

High

RFP for Operation and Management of LADOT Transit Customer Service Center and Cityride Administration (April 2026)

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 16

Solicitation

Response DeadlineMay 28

Deadline has passed

Submission Closed

05/28/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → Transportation

Contacts1 person available

OfficeN/A

Organization / AgencyCalifornia → Transportation

Office AddressN/A

Contacts

Janine YingPoint of Contact

contact@example.gov

Full Description

The City of Los Angeles Department of Transportation (LADOT) is seeking proposals from qualified and licensed firms to manage and operate the LADOT Transit customer support services for the LADOT Transit Programs and to administration of the Cityride Paratransit Coordinator and Technology services, as described within the Request for Proposals (RFP).