RFP Microsoft 365 Licenses G1/G3

The City of Osage Beach, Missouri, issued Request for Proposal 476 on April 4, 2025, for the supply, implementation, and management of 130 Microsoft 365 licenses, specifically 40 G1 and 90 G3 licenses. The selected vendor must act as an authorized Microsoft Partner and serve as the sole intermediary between Microsoft and the city's IT staff. Key responsibilities include managing subscriptions, renewals, and upgrades, as well as ensuring a seamless transition from current Office 365 G1 and G3 licenses to Microsoft 365 G3 by the expiration date of July 31, 2025. The scope of work emphasizes minimal operational disruption, the provision of end-user training, and the establishment of defined support services with clear service level agreements and response time commitments. Proposals are due by April 28, 2025, at 2:00 PM and must be submitted as sealed hard copies to the Office of the City Clerk; electronic submissions via email or fax are not accepted. Required submission materials include a company profile, license options breakdown, itemized cost proposal, implementation plan, support services details, and at least three client references. While no formal scoring weights are provided, the city will evaluate proposals based on the vendor's ability and resources to provide the best products and services. All submitted materials become public record, though proprietary information may be marked accordingly, with the exception of pricing and total bid amounts, which must remain public.