This Solicitation opportunity from California was posted on July 6, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RFP Operation and Management of LADOT's Transit Customer Service Center and Cityride Administration
Contract Overview
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The City of Los Angeles Department of Transportation is seeking proposals from qualified and licensed firms to oversee the management and operation of its Transit Customer Support services across multiple transit programs, including Downtown DASH, Community DASH, Commuter Express, Cityride Dial-a-Ride paratransit, LAnow on-demand shared ride, and the Charter Bus Program. The scope encompasses customer outreach, administration of the Cityride Paratransit Coordinator, and technology services such as eligibility determination, registration, fare sales and distribution, database management, and electronic fare card systems. The contract aims to enhance customer service and operational efficiency for the city's diverse transit offerings. The solicitation, titled "RFP Operation and Management of LADOT's Transit Customer Service Center and Cityride Administration," was posted on July 6, 2023, with a response deadline of May 22, 2024. It is open to qualified firms under NAICS code 485510, with the primary point of contact being Nelson Guevara. Interested parties can find additional details and submit proposals through the provided online link. The contract is part of Los Angeles Transportation's efforts to improve transit customer support and technology infrastructure within California.
General Info
Place of Performance
CA, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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