RFP: Routine Utility Operations Support Services Request for Proposals

The County of Cumberland, North Carolina, is soliciting proposals for Routine Utility Operations Support Services to provide scheduled and on-call assistance for its public utilities. The scope of work encompasses water meter reading, construction and maintenance inspection, utility repair training for staff, fire hydrant services, and technical constructability reviews of water distribution and collection improvements. All plan reviews must be conducted under the supervision of a licensed North Carolina professional engineer. The selected firm is responsible for providing all necessary supervision, personnel, vehicles, tools, and equipment, with work assigned via task orders or work authorizations. There is no guaranteed minimum quantity of work. The contract term runs from the date of execution through June 30, 2027. Awards will be based on the best overall value, with evaluation criteria focusing on mandatory certifications, firm experience, personnel depth, technical approach, safety, and cost. Proposers must comply with North Carolina state laws, including E-Verify requirements and divestment certifications regarding Iran and Israel. The contractor is required to maintain a written safety program and comprehensive insurance coverage. Payment is issued within 30 days of receiving an accurate invoice, and the General Manager of Natural Resources serves as the primary authority for the contract. Proposals are due by 2:00 P.M. on October 5, 2026.