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Rideshare for VHA Homeless Program Veterans

Active
36C10X26R0016Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract solicits rideshare transportation services nationwide to support Veterans enrolled in the Veterans Health Administration’s Homeless Programs, ensuring access to shelter, housing, healthcare, employment, court appearances, and essential services as mandated by the Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act of 2025. The acquisition is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses, with eligibility verified under 13 CFR Part 128 and 38 U.S.C. § 8127, and requires strict compliance with the VAAR 852.219-75 subcontracting certification. The contractor must coordinate, schedule, and pay for all rideshare services through a secure, VA ATO-compliant platform, providing 24/7/365 customer support, managing separate accounts per VHA VISN, and submitting monthly consolidated invoices with trip-level reporting. All transportation costs are passed through as Other Direct Costs with no profit, markup, or general and administrative fees allowed, ensuring transparent billing aligned with lowest-cost selection standards. The contract is structured as Time-and-Materials, with a base performance period of 12 months and an option to extend up to six additional months, subject to labor rate adjustments. Performance spans all 50 states, the District of Columbia, and U.S. territories including Puerto Rico, Guam, American Samoa, the Northern Mariana Islands, and the U.S. Virgin Islands. Proposals must be submitted in three volumes—Technical Capability, Past Performance, and Price—with the Technical and Past Performance factors weighted significantly higher than Price in the evaluation. Invoicing must occur electronically via the Tungsten/FSC e-Invoice Program, and the contractor is responsible for training VAMC staff on the platform. Proposals are due by August 17, 2026, and must include completed and signed SF 1449 and VAAR 852.219-75 certifications. Failure to comply with submission requirements or deadlines will result in rejection, and the Government reserves the right to award without discussions or reject all offers if deemed in the public interest.

General Info

Service-disabled veteran-owned small businesses to provide rideshare for VA homeless veterans nationwide via secure platform, no profit allowed.

Agency

Department Of Veterans Affairs → Sac Frederick (36C10X)View Agency

NAICS

485310 - Taxi and Ridesharing ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

SDVOSBC

Documents

(5)

Attachment A - Price Schedule for Rideshare Services

XLSXprice-schedule

Past Performance Questionnaire for National Biomedical Contractor Support Services RFQ

PDFpast-performance

Attachment D - Contractor Questions

XLSXq-and-a

VA Solicitation 36C10X26R0016 for Rideshare Services

PDFrfp

Attachment B - Past Performance References

PDFpast-performance

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Timeline

PhaseCombined Synopsis
Posted

Combined Synopsis

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Sac Frederick (36C10X)
Contacts2 people available
OfficeFREDERICK, MD, 21703, USA
Organization / Agency
Department Of Veterans Affairs → Sac Frederick (36C10X)
View Agency Profile
Office AddressFREDERICK, MD, 21703, USA

Full Description

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This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.


Solicitation number 36C10X26R0016 is issued as a Request for Proposal (RFP) for rideshare transportation services supporting Veterans enrolled in the Veterans Health Administration (VHA) Homeless Programs. The contractor shall coordinate, schedule, and pay for rideshare transportation nationwide (the 50 states and the District of Columbia) and in the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and the U.S. Virgin Islands) to support Veterans experiencing or at risk of homelessness in accessing shelter, housing appointments, healthcare, community support services, court obligations, essential goods, and employment-related activities, consistent with the requirements of the Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act of 2025 (Pub. L. 118-210, § 403).


This acquisition is set aside for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns eligible under the SDVOSB Program (13 CFR Part 128) pursuant to 38 U.S.C. § 8127. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and at https://www.va.gov/oal/library/vaar/.


Not applicable — no Defense Priorities and Allocations System (DPAS) rating applies to this acquisition.


LINE ITEMS- Please see attached solicitation for more information. 


An Option to Extend Services (FAR 52.217-8) may be exercised for up to six (6) months at the rates specified in the contract, subject to prevailing labor rate revisions by the Secretary of Labor. Estimated quantities are for evaluation and planning purposes only and do not guarantee any specific volume of services.


DESCRIPTION OF REQUIREMENTS


The contractor shall provide non-personal rideshare coordination and transportation services for Veterans eligible under VHA Homeless Programs, including but not limited to:


  • Ride coordination and scheduling through a secure, VA ATO-compliant (and FedRAMP-authorized, if cloud-hosted) electronic interface platform
  • Comparative price analysis and lowest-cost rideshare selection for standard (3-business-day advance notice) requests
  • Accommodation of last-minute/urgent transportation requests
  • 24/7/365 customer support for scheduled rides, rescheduling, and issue resolution
  • Establishment and management of separate rideshare accounts per VHA VISN
  • Monthly consolidated invoicing, trip-level reporting, and lowest-cost selection certification
  • Payment of transportation providers and passthrough billing of actual ride costs as Other Direct Costs (ODCs), with no profit, markup, or G&A applied
  • Training of authorized VAMC staff on the secure platform

Full requirements are detailed in the Performance Work Statement (PWS), Section B.2 of the solicitation.


This is a Time-and-Materials (T&M) type contract, in accordance with FAR 52.216-1, Type of Contract.


DATES AND PLACE OF DELIVERY/PERFORMANCE


  • Place of Performance: The 50 United States and the District of Columbia; and the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and U.S. Virgin Islands)
  • Period of Performance (Base Period): 12 months from date of award
  • Option to Extend Services: Up to 6 months (FAR 52.217-8)
  • F.O.B.: Not applicable (services)

SOLICITATION PROVISIONS INCORPORATED BY REFERENCE


  • FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services (Deviation 2026), with Addendum
  • FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Deviation 2026)
  • FAR 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services (Oct 2025) (Deviation Feb 2025)
  • FAR 52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998)
  • FAR 52.209-7, Information Regarding Responsibility Matters (Oct 2018)
  • FAR 52.216-1, Type of Contract (Nov 2025) (Deviation)
  • FAR 52.219-1, Small Business Program Representations (Nov 2025) (Deviation)
  • FAR 52.233-2, Service of Protest (Sep 2006)
  • FAR 52.252-5, Authorized Deviations in Provisions (Nov 2020)
  • FAR 52.203-11, 52.203-18, 52.204-7 (Deviation), 52.217-5, 52.216-31, 52.222-56 (Deviation), 52.229-11
  • VAAR 852.233-70, 852.233-71, 852.239-75
  • VAAR 852.219-75, VA Notice of Limitations on Subcontracting—Certificate of Compliance (Jan 2023) (Deviation) — offeror completion/signature required

Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/.


CONTRACT CLAUSES INCORPORATED BY REFERENCE


  • FAR 52.212-4, Contract Terms and Conditions—Commercial Products and Commercial Services (Nov 2023) Alternate I (Nov 2021), with Addendum
  • FAR 52.252-2, Clauses Incorporated by Reference (Feb 1998)
  • VAAR 852.219-75, VA Notice of Limitations on Subcontracting (Jan 2023) (Deviation)
  • FAR 52.217-8, Option to Extend Services (Nov 1999)
  • FAR 52.252-6, Authorized Deviations in Clauses (Nov 2020)
  • FAR 52.203-6 Alt I, 52.203-13, 52.203-17, 52.203-19, 52.204-13 (Deviation), 52.209-6, 52.209-9, 52.209-10, 52.219-8 (Deviation), 52.219-14 (Deviation), 52.219-28 (Deviation), 52.222-3 (Deviation), 52.222-35 (Deviation), 52.222-36 (Deviation), 52.222-37 (Deviation), 52.222-40 (Deviation), 52.222-41 (Deviation), 52.222-42, 52.222-43 (Deviation), 52.222-49 (Deviation), 52.222-50 (Deviation), 52.222-54 (Deviation), 52.222-55 (Deviation), 52.222-62 (Deviation), 52.224-3, 52.226-8, 52.229-3 (Deviation), 52.232-33, 52.232-40, 52.233-3, 52.233-4, 52.237-2, 52.237-3, 52.244-6DEV
  • VAAR 852.201-70, 852.203-70, 852.204-70, 852.232-72, 852.219-73 (Deviation)

Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/.


PROPOSAL DUE DATES / POINT OF CONTACT


Milestone Date/Time Questions Due (via Attachment D: Contractor Questions) August 6, 2026, 10:00 AM EST Proposals Due August 17, 2026, 10:00 AM EST


Submit questions and proposals via email to:


  • Michael Stevens, Contracting Officer — Michael.Stevens5@va.gov
  • Marleine Raisin, Contract Specialist — Marleine.Raisin@va.gov

Contracting Office: Department of Veterans Affairs Strategic Acquisition Center – Frederick 5202 Presidents Court, Suite 103 Frederick, MD 21703


Offerors shall submit proposals in three separate volumes (Technical Capability, Past Performance, Price) in accordance with Section E.1 Addendum instructions, including completed and signed VAAR 852.219-75 SDVOSB certification, signed SF 1449, and any SF 30 amendments. Late submissions will be handled in accordance with FAR 52.212-1(c).


ADDITIONAL INFORMATION


  • NAICS Code: 485310 (Taxi and Ridesharing Services)
  • Small Business Size Standard: $19 Million
  • Set-Aside: 100% SDVOSB Set-Aside (38 U.S.C. § 8127)
  • Evaluation: Best value trade-off; Technical Capability and Past Performance, combined, are significantly more important than Price (FAR 52.212-2, Deviation 2026)
  • Invoicing: Electronic invoicing required via Tungsten/FSC e-Invoice Program (VAAR 852.232-72)
  • The Government reserves the right to award without discussions and may reject any or all offers if in the public interest.

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