Wheelchair-Accessible Taxi and Rideshare Transportation Services

The Contract seeks providers to deliver 24/7 wheelchair-accessible taxi and rideshare services to patients of the NIH Clinical Center throughout the Washington D.C. metropolitan area, ensuring full ADA compliance for all transportation needs, including scheduled medical appointments, urgent emergency transfers, and trips to and from lodging facilities. Services must guarantee timely, reliable, and dignified mobility for individuals with disabilities, with operations requiring round-the-clock availability to accommodate the unpredictable nature of clinical care. The contract is classified as a subcontract under NAICS code 485310 and is issued by the Department of Health and Human Services through the National Institutes of Health Office of Laboratory Animal Welfare, with performance centered in Bethesda, Maryland, at the NIH Clinical Center campus. Interested vendors must submit proposals by May 18, 2026, at 2:30 PM Eastern Time, following the posting date of May 4, 2026. While no set-aside designation is specified, the requirement emphasizes accessibility, safety, and responsiveness, making it critical that service providers maintain a fleet of properly maintained, ADA-compliant vehicles and trained personnel capable of assisting patients with diverse mobility needs. All transportation must align with federal accessibility standards and support the unique logistical demands of a major clinical research hospital, ensuring seamless coordination between medical schedules, patient needs, and regional transit infrastructure.